Program Support Assistant

Job Title

Program Support Assistant

Duties

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Major duties include but not limited to:

• The incumbent serves as an extension of the service Chief and is a first-echelon point of contact to resolve all administrative issues and problems, etc. Responsible for coordinating administrative duties for the subsections in an effort to guarantee the primary goal of optimally delivering high quality health care to the veterans. Expertise in broad administrative levels required to assist in meeting the needs of the service's long range planning.
• Maintains service Chief's daily calendar, makes appointments and arranges conferences and meetings without specific prior approval based on knowledge of Chief's schedule.
• Keeps service Chief's informed of meetings appointments and other commitments, assembles required files and information for meetings. Screens service Chief's visitors and calls. Answers questions and completes business involving established policy on routine matters.
• Places local, long distance calls for the service Chief.
• Screens all correspondence for the service Chief.
• The incumbent must have a high degree of analytical ability and clinical knowledge, including data collection from the Computerized Patient Record System (CPRS).
• Coordinates administrative details and activities for the service Chief as well as section Chief's and others as needed.
• Establishes and maintains liaison with professional and administrative personnel in all services of the medical center, appropriate personnel in the VISN, VACO and other VAMS's.
• Performs other duties as assigned.

Work Schedule: Monday Through Friday 7:30 am- 4:00pm

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: PD03681A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized