MAC Lead (Overseeing Network Moves and Optimizing Operations)

Responsibilities & Qualifications RESPONSIBILITIES Oversee the Moves, Adds, and Changes (MACs) Team responsible for executing MACs within the JSP Transport enterprise to include activations/deactivations, installations, relocations, and upgrades of equipment, ensuring alignment with JSP guidelines and standards. Develop and maintain a proficient team to execute MACs, ensuring timely and accurate completion of tasks. Oversee all aspects of MAC execution, including hardware moves, port activations/deactivations, and office reconfigurations. Ensure compliance with JSP's change management process and track MACs via service request tickets. Conduct root-cause analysis on recurring problems related to MACs, networks, and systems under JSP's responsibility. Include analysis results in the Monthly MAC Report for continuous improvement. Track MAC requests via service request tickets and make the tracking system accessible to customers and government oversight. Prepare monthly summary reports detailing MACs performed, including location, assignment/completion dates, and status updates. Respond to, coordinate, and manage all Change Requests (CRQs) for additions, removals, and modifications to Government Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Update the Configuration Management Database (CMDB) with MAC information for traceability. Follow established change and configuration management policies and processes to ensure appropriate change control and asset accountability. Manage the installation, maintenance, and modifications of both Inside Plant (ISP) and Outside Plant (OSP) infrastructure components. Coordinate the installation and maintenance of OSP infrastructure, including manholes, handholes, and feed access points. Conduct site surveys, review feasibility studies, and provide detailed documentation of all OSP activities. Oversee the execution of projects within budget and timeline constraints.

REQUIRED QUALIFICATIONS

Experience: 3 years relevant experience Certifications: RCDD Certification Education: Bachelor’s degree in related field Clearance: Must possess a Top Secret /SCI Clearance Overview We are seeking a MAC Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at Additional Job Information WORK ENVIRONMENT AND

PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Arlington, VA Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen Top Secret /SCI clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact View email address on click.appcast.io for assistance. #J-18808-Ljbffr TekSynap