Billing Operations & Customer Experience Manager
PA Section American Water Works Association (PA-AWWA)
Capital Region Water in Harrisburg, PA is seeking a Billing and Customer Service Manager to oversee all billing and customer service operations, drive accuracy, and implement process improvements. You will lead the call center for billing inquiries, manage data import/export, coordinate with the Finance department and banking partners, and supervise the Assistant Customer Service Manager. #J-18808-Ljbffr PA Section American Water Works Association (PA-AWWA)
$60.32k - $85.19k
...Accounts promotes positive customer experiences within the Student Accounts unit and the Enrollment Management division. This position monitors... ...demands, including peak billing, payment, and enrollment... ...accounts, customer service operations within higher education, or...OperationsWork experience placementWorldwide- As a Guest Experience Specialist , you are often the first and... ..., and the ability to operate in both indoor and outdoor... ...rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor... ...resolve requests, handle billing disputes, and address...OperationsPart timeWorldwideNight shift
- ...Lead to oversee daily front desk operations and deliver exceptional guest... .... You will supervise staff, manage check-ins/outs, and help ensure smooth, welcoming experiences for guests. Responsibilities include... ..., reservations oversight, billing accuracy, and collaboration...Operations
- ...Phillip Jeffries is seeking a Senior Manager, Customer Experience to lead customer support operations and foster an environment where employees thrive and customers receive best-in-class service. You will build and coach a team, monitor KPIs, and partner with Sales and...Operations
$146k - $179k
...Summary HealthEdge's customer success strategy depends... ...is not a relationship management role. It is an outcome... ...across Delivery, Operations, Technology, and Product... ...Under Pressure Required Experience 10+ years in health... ...: claims, enrollment, billing, provider/network data...OperationsPermanent employmentFull timeContract workWork at officeRemote work$65k - $75k
...aiming much bigger. THE ROLE You will own Customer Experience strategy for Doc's Diesel, not just... ...Partner with marketing, product, and operations to strengthen the whole customer journey... ...experience, including 2 to 3 years managing a team. A track record building or running...OperationsFull timeRemote workMonday to FridayShift work- Customer Experience Enablement Senior Manager Remote, USA Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is hiring... ...of the role should focus on scaling core enablement operations through systems thinking, process design, and AI-...OperationsRemote jobLocal areaWork from homeFlexible hours
- ..., a leader in radiopharmaceuticals, seeks a Customer Experience Director to ensure product availability and... ...You will coordinate daily dose availability, manage logistics, and partner with Market Access, Medical, and Operations to identify opportunities and resolve issues...Operations
$150k - $180k
...ship medications directly to customers in most states. For less... ...for a Director of Customer Experience to own the full member journey... ...role at the intersection of operations, product, and brand: you'll... ...hiring, onboarding, performance management, and team culture. Build...OperationsLocal areaFlexible hours- ...seeking an experienced Director of Customer Service to lead and scale our... ...drives exceptional customer experiences across Tek84’s security screening... ...will oversee customer support operations, technical service delivery, escalation management, service programs, and continuous...Operations
$172k - $287k
Customer Experience Director- Mid Atlantic Lantheus (NASDAQ: LNTH)is the leading radiopharmaceutical... ...deliveries as needed. The role will manage and work to enhance the end-to-end... ...overall success of sales, commercial operations, revenue and other functions Resolve...OperationsLocal areaRemote workWeekend work- HiEnd Accents is hiring a Customer Service & Office Manager to be the hub of our operations in Irving, TX. You will provide best-in-class support via email, phone, and chat, and manage orders, records, and product information while collaborating with Sales, Accounting,...OperationsWork at office
- ...professional, high-quality customer service and administrative... ..., verifying ownership and billing details, managing records, and facilitating... ...ensure a seamless client experience. Key Responsibilities Appointment... ...terminology and hospital operations. Excellent verbal and...OperationsWork at office
- ## Senior Customer Relations Manager -WholesaleApplylocations: Chouteau, Oklahomatime... ..., issue resolution, operational coordination, and continuous... ..., including new service, billing inquiries, outages,... ...improvements that enhance customer experience and organizational...OperationsContract workWork at officeWeekend workAfternoon shift
- ...supervision of the Clinic Manager, you will greet clients and... ...insurance portals, setting up billing episodes in electronic... ...School Diploma/GED 1+ years of experience in customer service is required 1+... ...Frequent and prolonged typing and operation of computer, keyboard, and...OperationsFull timeTemporary workWork at officeMonday to FridayFlexible hoursShift workNight shift
$201k - $342k
...of Client Service & Seller Experience TechnologyApplylocations: Baltimore... .... As a premier global asset management organization with more than... ...growth, productivity, and customer satisfaction. Reporting to... ...customer engagement and operational insights, it improves service...OperationsLocal areaRemote workWork from home3 days per week$130k - $150k
...including relevant skills, training, experience, education, and, where applicable, certifications... ...and so much more!The Sr. Customer Success Manager, Health Systems is responsible for developing... ...and metrics (P&L, pricing, billing, etc. knowledge). Skills: Strong presentation...Full timeContract workPart timeWork experience placementRemote workFlexible hours- ...deliver warm, brand-standard service from arrival to departure. Responsibilities include check-ins/check-outs, reservations, payments, guest requests, upselling, lobby maintenance, cash handling, and cross-department support to ensure smooth operations. #J-18808-Ljbffr...Operations
- ...You May Be a Great Fit as a Customer Care Manager at Tyler Ayers - State Farm Agent... ...Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses... ...Assist with account updates, billing inquiries, and policy reviews....OperationsWork at officeRelocation package
- ...Pittsburgh property. You will ensure smooth operations, protect guest confidentiality, and... ...and room service to deliver seamless experiences. The role emphasizes professional guest... ...with sound judgment, and maintaining high customer satisfaction. Prior supervisory...Operations
- Princess Cruises seeks a Manager, Guest Port Experience to oversee turnaround guest logistics and check-in operations across worldwide ports. You will coordinate with shipboard teams, ground handlers, port authorities, and management to meet standards and deliver excellent...OperationsWorldwide
$7,500 per month
...deliver an exceptional and unforgettable experience for every guest every time, elevate and... ...manufacturer brands in our markets, and operate with discipline and focus to achieve operational... ...leader (from entry level up to general management), and an almost obsessive focus on the...OperationsTemporary workImmediate startFlexible hours- ...Unifi Aviation, LLC is seeking an Airport Customer Service Supervisor to lead a team of agents in delivering outstanding passenger service... ...and assisting passengers with special needs to ensure smooth operations at DAL. The role emphasizes safety, policy adherence, and...OperationsFull timeShift work
- ...smooth and efficient operation of the front office in... ...overseeing front desk staff, managing guest services, and... ...high standards of customer satisfaction. The supervisor... ...seamless guest experiences. Ultimately, the Front... ...reservations, check-ins, and billing efficiently on a daily...Operations
- ...Summary: The Front Office Manager will oversee front desk operations, manage staff, and... ...desk. Provide exceptional customer service and resolve guest... ...and ensure accurate guest billing. Maintain and update... ...degree preferred. Previous experience in a hotel front desk or...OperationsWork at officeShift workNight shift
- ...Office Supervisor to oversee daily Front Office operations and ensure exceptional guest service. The role includes supervising staff, managing check-ins/outs, and maintaining hotel standards. The position requires experience in hospitality, strong communication,...OperationsAll shifts
- ...Outside Sales Account Manager Software Guidance & Assistance,... ...Jersey. Overview: Using their experience as a project manager, business... ...with current consultants on billing and achieve a minimum of one... ...Account Manager and/or Director of Operations for contract or consultant...OperationsPermanent employmentFull timeContract workLocal area
- ...the aviation industry operates smoothly and efficiently... ...for over 300 airline customers around the world. Each... ...The Customer Service Manager serves as a crucial liaison... ...Ensure accurate billing and provisioning to the... ...degree or equivalent experience required. In addition,...OperationsFull timeLive inWork at officeAfternoon shift
- ...support the Director of Front Office in managing guest reception, reservations, and concierge... ..., lead by example, and help steer daily operations to exceed guest expectations. The role... ...a Bachelor’s Degree and 4+ years in customer service, with 2-3 years in hotel supervision...Operations
- JCPenney Salon is seeking a Salon Customer Experience Specialist in Kentucky. You will be the first and last impression, ensuring... ..., professional, and elevated guest experience while managing front desk operations and accurate appointment scheduling. You will confidently...Operations
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