Manager Spiritual Care Services

Manager Of Spiritual Care

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location: Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary:

The Manager of Spiritual Care serves as a role model for the organization's mission, vision, values, and ethical commitments. This position provides leadership, expertise, and education in spiritual care, bereavement care, ethics, and advance directives, while overseeing the day-to-day operations of Spiritual Care Services. The Manager supervises spiritual care and bereavement staff, interns, and volunteers, and develops, implements, and oversees programming for patients, family members, guests, staff, trainees, and physicians. The role supports the spiritual care team in delivering 24/7 employee wellbeing and psychosocial support and provides leadership for the organization-wide RISE Peer Support Program.

Essential Job Functions:

Leadership & Program Direction

• Models organizational values, ethical standards, and healthy teamwork while fostering a supportive and accountable department culture.
• Leads the implementation and ongoing management of Spiritual Care and Heartlight bereavement programs in alignment with organizational mission, values, and departmental goals.
• Advocates for high-quality spiritual and bereavement care services and serves as a subject matter expert to support culturally and spiritually responsive care.

Operational & Staff Management

• Manages day-to-day operations of Spiritual Care and Bereavement Services, including staffing, scheduling, budgeting, timekeeping, policies, and evidence-based practices.
• Supervises chaplains and bereavement professionals, providing coaching, performance feedback, professional development, and ongoing education.
• Oversees departmental meetings, memorial services, remembrance events, support groups, and the management of chapel, prayer spaces, and related environments.

Clinical Leadership & Staff Support

• Provides expert clinical consultation, mentorship, and support to spiritual and bereavement care staff to ensure high-quality patient, family, and staff services.
• Serves as an on-call leader as assigned, supporting continuity of spiritual care services during off-hours.
• Coordinates staff support responses following traumatic events, stress, or loss, including debriefings and psychosocial support activities.

Collaboration & Organizational Engagement

• Participates in the Family Services Leadership team and represents Spiritual Care Services on interdisciplinary committees, workgroups, and task forces.
• Leads or supports organizational programs and initiatives such as the RISE Peer Support Program, Heartlight Advisory Council, and Schwartz Rounds Wellbeing program.
• Contributes to policy development, education, community engagement, and professional networking while maintaining ongoing professional development.

Minimum Requirements:

Education: Minimum of Master's Degree in Theology or Divinity (e.g., Master of Divinity (MDiv), Master of Arts (MA), Master of Theology (MTh)) from an accredited theological seminary or university. 4 units of Clinical Pastoral Education (CPE) from an Association for Clinical Pastoral Education (ACPE) approved site.

Certification: Ordination and/or ecclesiastical endorsement by a faith denomination/group. Current Board-Certified Chaplain with one or more of the following: Association of Professional Chaplains (APC), National Association of Catholic Chaplains (NACC), Nesahama: National Association of Jewish Chaplains (NAJC).

Job Related Experience: Minimum 5 years spiritual care experience in acute care setting or with children and families, or equivalent.

Management Experience: Clinical supervision and project management experience required; 2-4 years in supervisor/manager role with progressive management experience preferred. Departmental goal setting and strategic planning experience preferred.

Skills/ Knowledge: Educated on trauma informed care and critical incident stress management. Ability to think proactively, act creatively, and take initiative appropriately. Excellent communication, critical-thinking, and interpersonal skills. Demonstrated ability to work as a part of multiple teams. Demonstrated ability to focus on building and maintaining healthy institutional systems. Spanish language abilities and skills strongly preferred. Ability to communicate and present the programs effectively, work as a member of a team and adapt to the changing health care environment essential.

Shift: Monday - Friday 8:30am - 5:00pm

Hybrid, may work from home one day per week (based on daily operational needs) after 90-day introductory period.

Education

Master's Degree: Theology (Required)

Pay Range

$83,200.00-$137,280.00 Salary

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children's facilities
• Discount purchasing program

There's a Place for You with Us

At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.