Front Desk Agent - Regent Santa Monica Beach
IHG Hotels
IHG Hotels - 1700 Ocean Avenue - Responsibilities: Greet and assist guests with sophistication to ensure a seamless arrival experience; Pre-register arriving guests in the Opera system for remote registration and room escort; Update Opera and KYC systems with arrivals, departures, preferences, and alerts; Coordinate with other departments to ensure a harmonious flow of communication and guest satisfaction; Handle guest inquiries, respond to emails and phone calls promptly and professionally, and assist with local information and transportation arrangements
Vacancy posted 4 days ago
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