Guest Room Attendant | Hotel Don Fernando de Taos Hilton

Hotel Don Fernando De Taos, Tapestry Collection By Hilton

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, housekeeping room procedures, and security procedures.

Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.

Returns and restocks cart at end of shift.

Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Knowledge of proper chemical handling.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at the beautiful Hotel Don Fernando de Taos, Tapestry Collection by Hilton! Located in scenic Taos, New Mexico, this unique property offers guests an authentic Southwestern experience surrounded by the culture, history, and natural beauty that make Taos a world-renowned destination.

Set on six and a half scenic acres, Hotel Don Fernando features distinctive Southwestern architecture, charming casita-style accommodations, and locally inspired artwork and tapestries created by area artists. Every detail of the hotel reflects the spirit and creativity of the Taos community, providing guests with a truly memorable place to stay.

Ideally located near Taos' historic Pueblo architecture, world-class museums, unique cafés, exceptional restaurants, and outdoor adventures, the hotel serves as the perfect destination for families, couples, skiers, hikers, and travelers seeking an authentic New Mexico escape.

Whether guests are planning a relaxing getaway, exploring the outdoors, hosting a meeting, or celebrating a wedding, Hotel Don Fernando de Taos provides an inspiring setting that connects visitors with the local culture and unforgettable experiences of the region.

If you're passionate about hospitality and want to be part of a one-of-a-kind destination, Hotel Don Fernando de Taos offers an incredible opportunity to grow your career with Shaner Hotels. Join a team dedicated to exceptional service, authentic experiences, and creating lasting memories for every guest.

About Us

Shaner Hotel Group is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

Job Identification 235841

Locations 1005 Paseo Del Pueblo Sur, Taos, NM, 87571, US (On-site)

Full Time or Part Time Full-Time/Part-Time

Brands Hilton

Job Category Housekeeping & Laundry