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Call Center Quality Assurance Specialist

Arena

Scottsdale, AZ

Arena is seeking a Quality Specialist to join our on-site Experience Center West in Chandler, AZ. The role centers on reviewing the quality and accuracy of call center work done by staff and external partners to drive performance improvements. You will participate in calibrations, utilize monitoring tools to compile data, and produce reports that support business goals. Strong attention to detail and reliable attendance are essential for success in this role. #J-18808-Ljbffr

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Vacancy posted 5 days ago
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