Customer Relations Representative - State Farm Agent Team Member

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Benefits:

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We need an outstanding relationship-builder with a positive attitude, ready to assist our clientele.

Looking for a Customer Service Account Representative. You will participate with the full customer life cycle, from the inception of a relationship to the ultimate satisfaction of the customer during the transaction process.

About you:

• Excellent relationship-building skills with customers, internal team members and external partners

• An analytical and creative mind to solve complex business problems

• Eager to increase customer satisfaction and retention

• Able to communicate clearly and effectively (both written and verbal)

• Excellent prioritization and management skills

• Outstanding interpersonal skills

• Eagerness to continual learn, adapt and improve

• Self-motivated with a team player attitude

Why is this a Great Opportunity?

• Career opportunity with a profitable and growing company

• Recognition and appreciation of your accomplishments

• Qualified, energetic team members who share the same objectives and seek the same accomplishments

• Experienced leadership team with an excellent track record of success

• Represent a Top 500 Company with a proven record of success

We offer:

• Schedule biweekly pay (salary)

• Health, Dental & Vision Benefits

• A team with a positive, motivated work environment


• Initial, ongoing and continuous training with Benefit package


• Bonus program


Responsibilities:

• Establishing a trusted strategic advisor relationship with each client and driving continued value of our products and services

• Accountability for your customers' success, which includes customer retention, positive reviews from customers and increase engagement


• Identifying upselling opportunities and sharing them with the team members for account growth

• Advocating for our customers' needs and sharing feedback with the team

• Proactively managing accounts and using the internal resources available

• Deliver proof of value to our customers

Compensation: $21.00 - $24.00 per hour


State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Hugo Gonzalez - State Farm Agent

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Hoboken.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet

If you want a career, not a job, then we encourage you to apply

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