Shift Leader

Job Description

Job Description

Description:

Employment Status: Regular, Variable Hour Employee

Work Hours: 15-40 hours per week. Days, Evenings, Weekends & schedules vary.

Pay Range: $21.20 - $27.46 per hour + benefits

Reports To: General Manager

Company

Cheba Hut started back in 1998 in Tempe, Arizona. We started with a pipe dream.... Craft some tasty, stoner-approved toasted subs and munchies from scratch, create a laid-back workplace for our friends, and do it all in a relaxed environment where people could escape the grind. We couldn’t have accomplished anything without the help of many hardworking friends along the way, and now we need you to help us continue our journey!

At Cheba Hut, we do it a little differently. We are real people who craft real food for other real people. We give a damn and take pride in what we do. We embrace individuality. We puff, puff, give. And we choose to flip the bird to the man! If you are stuck at a job with no room for growth or simply want something fresh where you can be yourself, make some tasty grub, and listen to some sweet jams, take advantage of this opportunity, and come have some fun with us.

Elevated Huts, Inc is Cheba Hut "Toasted" Sub's largest franchisee with 25 locations managed in Colorado and Nevada. We are currently looking to grow our team. If you think you have what it takes to be a leader in this "high" energy team, check out the following details and apply today!

NO SCRIPTS!

NO UNIFORMS!

NO BULLSHIT!

BENEFITS

• Medical, Dental, and Vision Insurance
• Accident, Short term, and Long term disability coverage
• Virtual Healthcare
• Life Insurance
• 401k w/ Match
• Free Cheba Hut Swag
• Free Meals and Bar Drinks
• Access to FREE Concert Tickets
• Flexible Hours/Scheduling

Summary

As a Cheba Hut Shift Leader, you will oversee overall shop operations to ensure food quality and safety standards, genuine interactions with our fans, shop cleanliness, and ongoing development of the team through role-model behaviors. You will also assist with training, give feedback, lead by example, and create a work environment that facilitates confidence and long-term success in new employees as needed. This position does not have direct managerial duties. This role serves as a pathway to a management position.

KEY RESPONSIBILITIES

Big 4 (Service, Product Quality, Atmosphere, Cleanliness)

• Work hard, have a great attitude, take pride, and give a damn.
• Perform opening, closing, and shift change duties per standard operating procedures.
• Preserve an upbeat and comfortable shop environment for current clientele.
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors.
• Set the tone, be a thermostat not a thermometer.

Awareness

• Ensure that our customers have a unique and enjoyable dining experience and verify through genuine interactions.
• Maintain overall cleanliness and organization of the shop.
• Manage productivity to achieve sales per man hour goals.
• Stay informed and up to date on all communications and results.

Accountability

• Assume responsibilities of the shop while on duty.
• Uphold food quality and safety standards at the highest level by implementing food preparation and production standards.
• Perform various financial activities, such as cash handling, balancing receipts, and deposit preparation.
• Communicate sensitive and pertinent information quickly and effectively.

Shift Ownership

• Owning the expediter position
• Ensure staff adherence to break policies during shift
• Ensure staff completion of all applicable checklists during shift
• Monitoring labor and staff productivity levels, coaching when needed
• Monitoring bar staff (breaks adherence, adherence to checklists and RSOA)
• Aiding in submitting and receiving food orders
• Communication with store leadership on any and all-important items from shift

Requirements:

Knowledge, Abilities, and Skills

• Think “shop first”/"customer first.”
• Demonstrate integrity.
• Demonstrate self-direction.
• Demonstrate situational awareness and proactive leadership
• Ability to establish priorities.
• Ability to resolve customer and crew issues.
• Ability to work in a diverse culture.
• Ability to follow oral and written instruction.
• Ability to receive/give direction.
• Ability to work under pressure.
• Responsible alcohol service training.
• Food safety/handling training (as required by state).

Education and Experience

• Minimum of High School diploma or equivalent required, college degree preferred.
• Must be 18 years of age or older.
• Minimum of 2 years Restaurant Operations experience required, preferably quick service or fast casual.
• Must be certified through Cheba Hut trainers training program.
• Food safety/handling training (Food Handlers Card required in NV).
• Working knowledge of R365 or similar POS system.

Working Conditions

• Reliable transportation required
• Occasional late-night or early-morning shifts may be required.
• Ability to work well under physically and mentally stressful situations.
• Ability to lift up to 50 lbs.
• Stamina to work a 10-hour shift.
• Ability to stand for up to 10 hours per day.
• Ability to bend, reach, and maneuver in tight workspaces.
• Consistent access to a working smart phone.
• Overtime may be required.

EEO Statement

Cheba Hut provides equal opportunities to all applicants for employment without regard to race, color, religion, creed, sex, national origin, ancestry, age, status as an officer or enlisted members of the military forces, veteran status, disability, genetic information, sexual orientation, transgender status, marriage to a co-worker, or any other protected characteristic applicable under federal, state, and local laws.

At-Will Employment

All employment with Cheba Hut is voluntary and is subject to termination by you or Cheba Hut at-will, with or without cause, and with or without notice, at any time. There is no guarantee, in any manner, Cheba Hut will continue your employment for any set period of time.

Disclaimer

Please note that this job description is not a comprehensive list of activities, duties and responsibilities that are required of this position. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice with direction from Cheba Hut.