Consultant Expense Administrator

The Consultant Expense Administrator is responsible for processing expenses for Insight Global’s consultant population. Our mission is to provide a streamlined expense process to our consultants through collaboration, education, and innovation. The Consultant Expense Administrator is in constant communication with both the sales field and corporate employees to ensure that our contract employees are paid their expenses in a timely manner, in line with client expense policies and IRS regulation.Responsibilities

o Review, validate, approve, or reject electronic consultant expense reports in Erecruit to support accurate and timely weekly payroll processing.
o Process manual expense reports, corrections, and adjustments as needed.
o Ensure expenses are properly coded and prepared for client invoicing, including validation of proper client approval.
o Provide high-quality customer service to consultants and sales field partners by resolving expense-related questions, discrepancies, and escalations.
o Serve as a trusted point of contact for all expense guidance, education, and policy clarification.
o Ensure all expense processing complies with IRS accountable plan rules, Insight Global expense policies, and client-specific guidelines.
o Troubleshoot expense submission issues and proactively recommend solutions to prevent repeat errors.
o Assist with importing and manually processing expenses to support unique client and project-specific requirements.
o Assist with expense audits by reviewing documentation, validating compliance, and addressing audit findings.
o Partner closely with Revenue, Billing, and Sales to resolve expense discrepancies and ensure accurate downstream impacts.

o Customer Service experience
o Ability and desire to work as part of a team
o Demonstrated experience with Excel and other Microsoft Office products
o Ability to work on assignments that require independent analytical thinking and decision making
o Attentiveness to detail and ability to handle detailed work in a timely manner
o Strong work ethic, team player, and high degree of professionalism
o Strong organization skills with a keen ability to prioritize and multi-task
o Ability to work in a fast-paced environment
o You have a passion for helping others
o You enjoy researching and problem-solving
o You enjoy working with reports and data
o You are understanding, customer service-oriented, and empathetic