Consumer Loan Processor - III

Providing support to the lending areas by reviewing the accuracy of complex consumer loans from conditional approval to closing. Contacts customers directly to obtain conditions placed by lender or underwriter. Prepares required loan documentation for approved loan applications such as disclosures. Provides support to customers, branches, and lending staff as needed. Contacts customers to collect and review additional information as necessary. Answers phones in queue as well as personal line to assist customers. May test new systems and documentation software. May assist in training of Loan Processer I and II. Processes all specialty products. Reviews and verifies all required support materials, such as titles, and floods to ensure the files are ready for closing. Advises customers regarding changes in rate and term. Requirements HS Diploma or GED required 2-3 years loan documentation experience Knowledge of Bank loan products and policies Knowledge of lending software Detail-oriented with ability to multitask Ability to handle heavy workload and meet stringent deadlines Excellent oral and written communication skills Solid knowledge and understanding of states’ regulations PC skills Ability to work a flexible schedule (rotation of nights and/or weekends) Problem solving skills preferred Ability to handle difficult conversations preferred Ability to multitask and prioritize preferred Encompass experience preferred #J-18808-Ljbffr Jobtailor