Delivery Driver

Job Description

Job Description

Delivery Specialist Reports To: Store Manager / Assistant Store Manager

Be the Face of Our Company on the Road & In Our Customers’ Homes

Are you dependable, hardworking, and great with people? Do you enjoy staying active, solving problems, and working somewhere every day is different? We’re looking for a Delivery Specialist who takes pride in delivering outstanding customer experiences while helping keep our operations running smoothly.

In this role, you’ll do more than deliver merchandise — you’ll build customer relationships, install products safely, solve problems on the spot, and represent our company with professionalism and care. If you enjoy hands-on work, teamwork, and being part of a fast-paced environment, this could be the perfect fit for you.

What You’ll Do

Deliver & Install Merchandise

• Deliver, install, relocate, and retrieve merchandise safely and professionally 
• Ensure all deliveries, service calls, and pickups are completed on schedule 
• Handle merchandise with care during loading, transportation, and setup 
• Verify products, model numbers, and serial numbers before delivery 
• Perform minor repairs and transport items needing major service repairs 
• Inspect and refurbish returned merchandise to showroom-ready condition 

Provide Excellent Customer Service

• Create positive experiences for customers during every interaction 
• Answer calls professionally and assist customers with questions or concerns 
• Follow company service standards and customer satisfaction guidelines 
• Resolve issues quickly and professionally while maintaining strong communication 

Support Store Operations

• Safeguard company property and money collected in the field 
• Help receive and organize incoming merchandise 
• Keep delivery vehicles and back-room areas clean and organized 
• Assist with store maintenance, cleaning, and operational goals 
• Support customer growth and revenue-building efforts 
• Help with customer order forms and account verifications when needed 

What We’re Looking For

• High school diploma, GED, or equivalent experience 
• Valid driver’s license with a good driving record 
• DOT certification (if required by state law) 
• Previous customer service experience preferred 
• Ability to lift and carry up to 75 lbs. 
• Strong communication and problem-solving skills 
• Dependable, organized, and detail-oriented 
• Ability to work independently and as part of a team 
• Positive attitude and strong work ethic 

Why Join Our Team?

• Competitive, fast-paced work environment where no two days are the same 
• Opportunity for career growth and advancement 
• Team-oriented culture with supportive leadership 
• Hands-on work that keeps you active and engaged 
• The chance to make a real impact by helping customers every day 
• Ongoing training and professional development opportunities 

Work Environment

This is an active, hands-on position that takes place in the store, on the road, and inside customer homes. Team members should be comfortable with:

• Frequent standing, walking, bending, lifting, and carrying 
• Using hand trucks and moving heavy merchandise safely 
• Working in changing indoor and outdoor environments 
• Driving in all weather conditions 
• Navigating stairs, tight spaces, uneven surfaces, and varying home environments 
• Managing multiple responsibilities in a fast-paced setting 
• Occasional overtime or travel between store locations as needed 

Ready to Get Started?

If you’re motivated, customer-focused, and ready to join a company that values teamwork, professionalism, and growth, apply today and become part of our team.