Customer Support

Middle River, MD, 21220, United States 2 - 5 Years Full Time Posted 1 week ago Primary Skills Communication Skills Information Technology Coordination Skills Self Motivation Administrative Operations Attention to Detail Problem Solving Team Working Customer Experience Customer Relationship Management Critical Thinking Networking Skills Microsoft Office Procurement Customer Service Order Processing Professional Customer Services Transportation Management Value-Added Reseller Customer Communications Management Customer Support Excellence in Service Expediting Hubspot Invoicing Professional Communication Resolving Customer Problems Strategies of Pricing About Company At Applied Technology Services (ATS), we believe that great technology solutions start with great people. As a full-service IT systems integrator and trusted partner to government and education clients for over 20 years, ATS delivers impactful solutions across Enterprise Modernization, Infrastructure Services, End User Computing, Workforce Optimization, Cybersecurity, and IT Staffing. Joining ATS means being part of a team that values innovation, collaboration, and purpose-driven work. Ou... Job Description ATS is seeking a customer-focused Customer Care Representative to serve as the primary liaison between our customers, technology partners, distributors, and internal teams. This role is responsible for ensuring exceptional customer experience by processing orders, coordinating with manufacturers, resolving customer inquiries, and managing customer communications throughout the order lifecycle. The ideal candidate is organized, detail-oriented, collaborative, proactive, and enjoys building relationships while delivering outstanding customer service in a fast-paced technology environment. What You'll Do ... Job Code JPC - 21 City [Middle River, MD, 21220], United States Experience 2 - 5 Years Primary Skills Communication Skills, Information Technology, Coordination Skills, Self Motivation, Administrative Operations, Attention to Detail, Problem Solving, Team Working, Customer Experience, Customer Relationship Management, Salesforce.Com, Critical Thinking, Networking Skills, Sales, Microsoft Office, Procurement, Applicant Tracking Systems, Customer Service, Order Processing, Professional Customer Services, Transportation Management, Value-Added Reseller, Customer Communications Management, Customer Support, Excellence in Service, Expediting, Hubspot, Invoicing, Professional Communication, Rapid Learning, Resolving Customer Problems, Strategies of Pricing #J-18808-Ljbffr