Warehouse Operations Manager

Job Description

Job Description

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Cooper-Booth Wholesale Company (CBW), established in 1865, is a family-owned, full-service distributor serving retailers in the Mid-Atlantic region. With a legacy of growth through acquisitions and a commitment to excellent service and value, CBW is now one of the Top 10 leading convenience store wholesalers in the U.S.

Schedule: Monday - Thursday at 7:00 PM

Position Summary:

The Operations Manager is responsible for ensuring daily warehouse productivity and downtime goals are met through consistent teammate engagement.

Job Duties and Responsibilities:

• Supervise and lead a team of 30 to 50 warehouse associates.
• Promote, support, and enforce safety programs and procedures, including OSHA, DOT, and HAACP, to maintain a safe working environment for all employees.
• Track key performance indicators (KPIs) and operational metrics to assess performance, identify areas for improvement, and implement corrective actions as needed.
• Drive and support continuous improvement initiatives to enhance operational processes, streamline workflows, and increase overall efficiency.
• Enforce quality control processes to ensure accuracy and compliance with company standards.
• Ensure all equipment necessary for shipping and receiving are accounted for at the start and end of shift.
• Conduct daily pre-shift headcount against weekly manpower reports.
• Ensure warehouse associates have all equipment and supplies necessary to perform their job.
• Work with other Shift Supervisors to keep warehouse manpower balanced to ensure daily efficient workflow.
• Move between all areas of the warehouse as required or directed to ensure consistent communication across the warehouse.
• Report and monitor machine breakdowns to reduce a delay in production.
• Conduct daily work quality and time on task checks throughout the shift and act as needed to correct exceptions to work quality and time on task goals.
• Conduct initial warehouse safety incident investigation reports and submit them to the Safety Manager.
• Assign and supervise daily sanitation tasks needed to ensure warehouse sanitation goals.
• Responsible for warehouse equipment, inventory, startup, flow, load quality, safety, and sanitation.

Qualifications and Experience :

• Associates degree Supply Chain Management, Logistics, Business Administration, or related field preferred;
• 4+ years of experience in a supervisor or leadership role;
• Equivalent combination of education and experience.
• Distribution industry experience a plus.
• Able to handle sensitive information and maintain a high level of confidentiality.
• Excellent attention to detail and ability to follow written and verbal instructions.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Demonstrated ability to collaborate with all levels of management.
• Proper sense of urgency with all levels of management and employees.

Benefits:

• Complete medical, dental, vision, life, disability, and accident insurances starting the first of the month following 60-days of employment.
• 401(k) after 6 months with 2% employer match.
• Paid Time Off (PTO); starting at 80 hours your first year.
• Paid Holidays
• Employee Assistance Program (EAP) and other mental health benefits are available!
• Ability to purchase products from the warehouse at wholesale price.