HR Partner, Specialized Care

The HR Partner Specialized Care serves as a trusted subject matter expert for complex and escalated associate and leader matters. This role is responsible for providing expert guidance on employee relations performance management compliance and workforce actions while ensuring alignment with local regulations and Flowserve policies. Reporting to the Manager Specialized Care this role operates at the intersection of service excellence risk mitigation and business enablementpartnering closely with leaders to drive fair compliant and consistent outcomes across supported countries.

Key Responsibilities

• Serve as an escalation point and subject matter expert for complex associate and leader inquiries ensuring timely compliant and high quality resolution.

• Interpret apply and clearly communicate HR policies processes and procedures in a way that balances consistency risk management in strategic partnership with the business

• Provide trusted coaching and counsel to leaders on performance management compensation career development and workforce actions aligned to Flowserves business strategy and objectives .

• Guide leaders through sensitive and high risk situations including employee relations matters conflict resolution investigations involuntary terminations and reductions in force.

• Assess complex situations by asking critical diagnostic questions and exercising sound judgment to recommend appropriate courses of action.

• Support talent development efforts by identifying capability gaps advising on development solutions and making targeted recommendations.

• Maintain strong working knowledge of Flowserves global organizational structure and People Excellence to effectively navigate complexity and resolve issues across regions.

• Partner with People Center leadership to monitor evaluate and continuously improve the service delivery model for designated countries.

• Oversee and manage escalated transactions and workstream execution in NEO CASE system tracking related to:

• Involuntary terminations and reduction in force support

• Performance management including coaching discipline and PIPs

• Employee and labor relations matters and investigations

• Internal movement and workforce changes

Qualifications

• Bachelors degree ; emphasis in Human Resources or Business Administration preferred.

• 6 years of experience in HR Shared Services HR Business Partnering or HR Service Delivery within a complex organization.

• Demonstrated expertise in employee relations involuntary terminations RIF support performance management and investigations.

• Proven ability to deliver exceptional associate and leader support with high levels of emotional intelligence professionalism and empathy.

• Strong consultative and influencing skills with the ability to guide outcomes without direct authority.

• Excellent analytical problem solving and decision making capabilities particularly in ambiguous or high risk situations.

• Demonstrated integrity and sound judgment with a strong commitment to confidentiality and ethical standards.

Preferred Experience

• Ability to interpret and apply relevant employment laws and regulations across geographies.

• Experience supporting global or multi country populations.

• Manufacturing or industrial environment experience.

• Willingness to travel domestically up to 20%.

Work Arrangement

Hybrid role : 4 days in office / 1 day remote.

Why Flowserve

Flowserve offers competitive compensation annual incentive programs comprehensive medical benefits starting on day one generous paid time off and holidays a 401(k) plan and many additional benefits designed to support your total well being.

The pay range for this role is 114636.86 - 171955.29 USD Annual.

Benefits Starting from Day 1:

Medical Dental & Vision Insurance (including FSA and HSA options)

Life Insurance Supplemental Life Child Spousal and AD&D Insurance

Short- and Long-Term Disability

Retirement Planning 401(k) plan & Financial Wellness Resources

Educational Assistance Program

Time off Policies (including sick leave parental leave and paid vacation)

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.