Licensed Spa Coordinator, Fulton Market

Job Description

Job Description

Company Description

OUR STORY

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life—and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,  SoulCycle and Equinox Hotels,  are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally, with locations within every major city across the United States, in addition to London, Toronto, and Vancouver. 

OUR CODE

We are passionate about high-performance living, and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high-performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team at its state-of-the-art NEW LOCATION on Fulton Street in the Chicago metro area .  This is an ideal position for a candidate seeking to make a significant impact in a rapidly growing and dynamic organization. 

The Licensed Spa Coordinator is responsible for helping ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orienting guests to the spa facilities, and providing personal guest service. 

Job responsibilities include, but are not limited to the following:

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operations, including inventory management, client relationships, and driving the business to achieve financial goals and budgets    
• Perform up to 10 treatments per week             
• Provide an orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

The successful candidate must have the following experience, skills, and education:

• Possess a valid IL Massage Therapy License 
• Enthusiasm and possession of excellent customer service skills
• Enjoys working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Be a team player

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• 401K plan with company matching
• Complimentary Club membership
• Perks and incentives discounts of 20% - 40% with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at 

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.