Customer Success & Operations Leader (Hybrid)
General Motors Proving Ground
General Motors is looking for a Manager, Customer Care Strategy & Optimization in Warren, MI. You will lead a passionate team, ensuring exceptional customer experiences in the contact center. The role demands strong leadership abilities and extensive experience managing complex operations. Key responsibilities include developing team members, driving strategic initiatives, and collaborating with various departments to enhance customer satisfaction and loyalty. A degree in a related field and over a decade of relevant experience are essential. #J-18808-Ljbffr General Motors
Vacancy posted 1 day ago
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