Contractor - Community Health & Civics Worker (Bilingual Igbo or Swahili)

Contractor - Community Health & Civics Worker

The purpose of this Community Health & Civics Worker (CHCW) position is to educate hard-to-reach communities and enhance local partnerships to increase access to naturalization resources, STI & chronic disease education, and non-partisan civic engagement opportunities in the Greater Houston area, especially in the Asian, Asian American, Native Hawaiian, and Pacific Islander (A/AA and NH/PI) communities as well as other under-served communities. The CHCW will work with the Community Health Advocate Lead to disseminate culturally and linguistically tailored outreach education resources. Training will be provided on required reporting, public health and civic engagement topics relevant to project goals. Contractors will take part in virtual program meetings and in-person training events to share best practices and address challenges faced during community work.

Major Duties & Responsibilities:

• Address and educate on outlined health, naturalization, and civics subjects in identified ethnic community;
• Participate in team trainings and planning meetings;
• Establish partnership with other Houston area communities, organizations/establishments to increase community education opportunities and resources;
• Identify health barriers, civic engagement barriers and resources gaps;
• Monitor and collect feedback on stigmas and community hesitancy so education plans can be created to reduce the fear;
• Complete all program reporting and data collection;
• Attend on-site/off-site community engagement activities, clinic events, and/or training as needed;
• Perform other duties as assigned to support HOPE Clinic's Mission, Vision and Values.

Qualification Requirements:

• Proficiency and experience in Microsoft programs, including Word, Excel, and Teams.
• Ability to understand basic public health concepts, including an understanding of public health philosophy, goals, and practices.
• Ability to understand program objectives, goals, and priorities.
• Skills in meeting and dealing successfully with persons in diverse cultural groups.
• Must be able to utilize the Internet.
• Positively contributes to staff morale and corporate culture.
• Ensures that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information.
• Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
• Skill in adjusting to sudden changes of priorities and quantity of workload.
• Resourceful, responsible, and able to work irregular and/or long hours with little advance notice.

Education and/or Experience:

• High school graduate or GED equivalent required.
• Certification as a Texas Community Health Worker, or application in process preferred.
• 1-year of experience in community-based citizenship/naturalization work required.
• Experience may be substituted with relevant education or certification.

Travel Requirements:

• Ability to travel to satellite sites and/or off-site locations for support/assignments, events or training as needed.
• Proof of liability and property damage insurance on vehicle used is required.

Language Skills:

• Ability to read, analyze, and interpret general health and social services guidelines.
• Ability to effectively present information and respond to questions from groups or patients, center staff, and the general public.
• Skill in working and communicating with persons from diverse socioeconomic groups.
• Capable of maintaining confidentiality, self-control and composure under adverse circumstances.
• Skill in educating, persuading, instructing, and advising health care providers and the public in communicable disease control measures.
• Ability to make effective technical and informative presentations to professional and lay audiences.

Other Skills and Abilities:

• Ability to read and write in language of identified ethnic community
• Above average skills in language ability as well as public speaking and writing.
• Must have good transportation and a valid Texas Driver's license.