Front Desk Representative

Job Description Job Description Benefits/Perks

Flexible Schedule
Paid time off
Ongoing training

Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist patients with paperwork, verify patient demographics and insurance information
Collect co-pays, balances, and payments, verify patient insurance eligibility prior to visits, confirm referrals or authorization required
Update insurance information, assist with administrative tasks as needed
Qualifications Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Medical office experience preferred
Excellent multi-tasking skills