Guest Experience Specialist

Marriott

New Orleans, LA

Additional Information

Job Number 26060349

Job Category Rooms & Guest Services Operations

Location 910 Iberville St, New Orleans, Louisiana, United States, 70112 VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Guest Experience Specialist in New Orleans, LA vacancy

Guest Experience Specialist
...Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that...
Suggested
Work experience placement
Local area
Marriott International Inc
New Orleans, LA
4 days ago
Casino Guest Experience Specialist
Caesars Entertainment in New Orleans is seeking a Customer Services Representative who will enhance the guest experience by interacting with customers on the casino floor and managing service initiatives. Responsibilities include providing feedback to departments, ensuring...
Suggested
Work at office
Caesars Entertainment
New Orleans, LA
22 hours ago
Night Auditor: Hotel Finance & Guest Experience Specialist
...compliance with hotel standards, and coordinating with departments to maintain quality service. Key qualifications include hotel experience and strong communication skills. Benefits include competitive medical and dental programs, generous PTO, and a 401(k) Savings Plan...
Suggested
Full time
Night shift
HEI Hotels
New Orleans, LA
3 days ago
Customer Experience Supervisor I - Lakeside Shopng Cntr
$20 - $25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives, and delivering company checkout...
Suggested
Hourly pay
Worldwide
Shift work
JCPenney
Metairie, LA
1 day ago
Customer Success Manager-New Orleans
...Market and Sales Planning. 3. Develops a collaborative customer experience within the regional geographical area, calling on existing... ...16. Partners with Corporate Sales, Marketing and Regional Specialists surrounding possibilities for press coverage, need for collateral...
Suggested
Contract work
Temporary work
Work experience placement
Work at office
Local area
Waste Pro
Kenner, LA
3 days ago
Customer Success Manager, Scaled
$60k - $70k
...analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with...
For contractors
Local area
Remote work
Worldwide
Work visa
Flexible hours
Renaissance Services
New Orleans, LA
2 days ago
Customer Experience Manager
...impact. If this sounds like the right environment for you we invite you to apply below. We are currently searching for a Customer Experience Manager to lead KREWE’s Customer Service team and ensure a best-in-class experience that reflects the brand’s commitment to...
Seasonal work
Local area
KREWE
New Orleans, LA
1 day ago
Cage Operations & Guest Experience Manager
...Responsibilities include budgeting, compliance, and developing schedules. Ideal candidates should have a Bachelor's degree or equivalent experience, excellent Microsoft Office skills, and the ability to handle sensitive information with confidentiality. The role requires...
Work at office
Night shift
Weekend work
ViziRecruiter
Harahan, LA
2 minutes ago
Client Success Manager
...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
New Orleans, LA
2 days ago
Dealer Success Manager - Memphis, TN/New Orleans, LA
$109.9k - $125.4k
...TN or New Orleans, LA. Basic Qualifications : High School diploma, GED or equivalent certification At least 1 year of experience in Process Management At least 1 year of experience in Relationship management Preferred Qualifications: Bachelors...
Full time
Part time
Local area
Capital One
New Orleans, LA
7 days ago
Guest Experience Manager- Front Desk & Bar (Flexible)
Dreamscape Hospitality in New Orleans is seeking a Guest Service Manager to oversee front desk and bar operations. The ideal candidate... ...tasks. Previous hotel front desk or customer service experience is required. The position offers a competitive salary and requires...
Flexible hours
Shift work
Dreamscape Hospitality
New Orleans, LA
2 days ago
Center Clinical Director needed in New Orleans, LA - Great Pay + Full Benefits
Job Description Location : New Orleans, LA (West Bank, NOLA East, MidCity) Position : Medical Director (Primary Care) Start Date : 60-90 days Schedule : Mon - Fri Patient population : Geriatric Split: 80 % clinical | 20% Admin EMR : DASH ...
HealthPlus Staffing
New Orleans, LA
16 days ago
Customer Success Manager
.... ROLE OVERVIEW The Customer Success Manager (CSM) at STNDRD is not a support role. This is a client-facing, revenue-protecting, experience-owning position responsible for ensuring that every client who says “yes” successfully transitions into long-term momentum, trust...
Immediate start
Shift work
STNDRD
New Orleans, LA
3 days ago
Oil Change Shop Manager - Airline Dr
$55k
...is good news for you! Take 5 Oil Change is offering an opportunity to showcase your leadership skills and join our growing team! Experience is VALUED but not required! Experienced managers can earn $55,000 a year or more with our base salaries and bonus opportunities....
Full time
Driven Brands
Metairie, LA
3 days ago
Enterprise Customer Success Manager
...identifying expansion for Prokeep’s largest accounts. To help us achieve our goals, we are looking for a new team member who has experience working with enterprise-level customers, loves customer-facing tasks, collaborative work, and a fast-paced environment. Our ideal...
Temporary work
For contractors
Work at office
Remote work
Flexible hours
Prokeep
New Orleans, LA
1 day ago
Senior Manager Store Development & Build
...Coordinate closely with Creative, Finance, Real Estate, and Operations teams throughout each project Requirements: ~7+ years of experience in construction management, project management, or store development ~ Experience managing full lifecycle retail or hospitality...
For contractors
Work at office
Local area
KREWE
New Orleans, LA
2 days ago
Floor Supervisor — Drive Sales & Customer Experience
$17.5 - $23.1 per hour
Vans is seeking a passionate Floor Supervisor in Metairie, Louisiana. This role is key to driving sales, ensuring excellent customer engagement, and leading the store team to success. You will coach and motivate your team, provide constructive feedback, and create an inclusive...
Hourly pay
Flexible hours
Vans
Metairie, LA
22 hours ago
Front of House Manager - Elevate Guest Experience & Sales
...Bayou Restaurant and Oyster Bar in New Orleans is seeking an experienced Front of House Manager to oversee operations and enhance guest experiences. This role requires leadership, proven sales improvement, and excellent customer service skills. Responsibilities include...
Torsap Thai Kitchen
New Orleans, LA
2 days ago
Remote Orthodontic Practice Success Manager
...training, managing relationships, and performance monitoring. The ideal candidate will have at least 5 years of orthodontic management experience, strong communication skills, and a proactive work ethic. The role offers a hybrid work model with some travel required. #J-1880...
Remote job
OrthoSynetics, Inc.
Metairie, LA
3 days ago
Head of DLP & Cybersecurity Customer Success (Remote)
...and onboarding global teams to prevent data leaks. The ideal candidate should have a strong understanding of DLP technologies and experience in building relationships. Benefits include unlimited PTO, hybrid work flexibility, and comprehensive health benefits. Join us to...
Remote job
Planet Green Search
New Orleans, LA
22 hours ago
Practice Success Manager
...performance, provide tailored support, and develop resources that address areas of underperformance. This role requires operational experience, a dynamic personality, a willingness to learn, and the ability to work effectively with a remote team. Key Responsibilities...
Work at office
Remote work
OrthoSynetics, Inc.
Metairie, LA
3 days ago
Customer Experiece Coordinator
$13 - $13.5 per hour
...price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs....
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies , Inc.
New Orleans, LA
4 days ago
Guest Experience Specialist
...Copy & paste the link below to learn more about our company & the role: -9unQdAjMw3tE2T/view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs,...
Full time
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
The Escape Game
New Orleans, LA
a month ago
Store Manager
...bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into over 100 stores, thousands of employees, and a...
Playa Bowls
New Orleans, LA
14 days ago
Front of House Manager - Flexible Hours, PTO & Free Meals
...responsibilities including overseeing daily operations and ensuring exceptional customer service. Ideal candidates will have prior managerial experience in the food & beverage sector, strong leadership skills, and the ability to work flexible shifts. The position offers a flexible...
Local area
Flexible hours
The New Orleans Tribune
New Orleans, LA
2 days ago
Valet Operations & Guest Experience Supervisor
Evolution Parking & Guest Services in New Orleans, Louisiana, is seeking an Assistant Guest Services Manager to oversee valet operations... ...service. This role requires a minimum of 2 years of management experience and a valid driver's license. Ideal candidates should possess...
Evolution Parking & Guest Services
New Orleans, LA
1 day ago
Store Manager
...Trackmonthly results and trends for business forecasting Resolve escalated customer complaints Qualifications: Previous experience in retail, customer service, or other related fields Ability to thrive in a fast-pacedenvironment Excellent written and communication...
Shift work
Louisiana Yogurt LLC
New Orleans, LA
13 days ago
Store Manager
...provide outstanding customer service. Required Qualifications: ~3+ years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred) ~ Experience in a Store Manager, or a Team Supervisor role ~ Excellent...
Shift work
Weekend work
AllStar Elite
New Orleans, LA
6 days ago
Store Manager (Store 3276)
...directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and... ...solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and...
Local area
Immediate start
Shift work
Night shift
GameStop Inc
Kenner, LA
3 days ago
T-Mobile Retail Store Manager
...Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there...
Weekend work
Day shift
Afternoon shift
Connectivity Source |T-Mobile Authorized Retailer
New Orleans, LA
13 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!