Social Worker

Social Worker – Hillcrest Health & Rehab

Hillcrest Health & Living is looking for a compassionate, organized, and relationship-focused Social Worker to join our team at Hillcrest Health & Rehab in Bellevue, NE.

Hillcrest Health & Rehab provides short-term rehabilitation, post-acute care, and long-term care in a supportive environment focused on helping patients recover, transition successfully, and receive the resources they need throughout their stay.

At Hillcrest, our mission is simple: Inspiring people to live their best lives. As a Social Worker, you will support patients and families throughout their care journey—from admission through discharge—by identifying psychosocial needs, coordinating services, advocating for patients, and helping create safe and successful transitions to the next level of care.

What You'll Do

As the Social Worker, you will work closely with patients, families, and the interdisciplinary care team to identify social-service needs, coordinate resources, and develop transition plans that support each patient's goals, preferences, and ongoing care needs.

You will:

• Meet with new patients and families during admission and assist with required admission paperwork.
• Complete post-acute admission processes and communicate patient and family needs to the care team.
• Identify psychosocial, medically related, and social-service needs and help connect patients and families with appropriate resources.
• Partner with the interdisciplinary team to begin transition and discharge planning at the time of admission.
• Develop transition plans that incorporate clinical recommendations, patient preferences, family needs, and available resources.
• Coordinate referrals for transitional, supplemental, and supportive services.
• Communicate with patients and families regarding care-team recommendations and help develop safe plans for discharge or the next level of care.
• Complete required admission and discharge documentation, including assessments, progress notes, care plans, social histories, and applicable Medicare notices.
• Provide counseling, education, and support to patients and families related to personal, social, and transition needs.
• Advocate for patients and help ensure their rights, choices, and preferences are respected.
• Educate care-team members on identifying social-service needs and available resources.
• Respond to patient and family concerns promptly and coordinate appropriate resolution and follow-up.
• Assist patients and families in understanding financial and insurance obligations related to services, including copayments, insurance denials, and Medicare or Medicaid notifications.
• Participate in interdisciplinary meetings, committees, and other activities that support patient care and successful transitions.
• Maintain accurate and timely documentation in accordance with Hillcrest policies and applicable state and federal requirements.

What We're Looking For

We are looking for someone who is compassionate, organized, and confident helping patients and families navigate complex healthcare decisions and transitions.

The right candidate will be able to build trusted relationships while also managing documentation, deadlines, referrals, family communication, and regulatory requirements. This role is a strong fit for someone who enjoys advocating for others, solving problems, coordinating resources, and helping people understand what comes next.

Ideal candidates will have:

• Experience in social work, case management, discharge planning, care transitions, healthcare, or a related field.
• Knowledge of the social and psychosocial needs of aging adults.
• Previous experience in skilled nursing, post-acute care, rehabilitation, acute care, or a similar healthcare setting preferred.
• Strong communication and relationship-building skills with patients, families, providers, and interdisciplinary team members.
• Ability to provide compassionate support while having clear conversations about care needs, discharge planning, financial responsibilities, and available resources.
• Strong assessment, problem-solving, and advocacy skills.
• Strong organization and time-management skills.
• Ability to manage multiple patients, referrals, documentation requirements, deadlines, and follow-up items.
• Strong attention to detail and commitment to accurate, timely documentation.
• Ability to identify concerns, take ownership, and follow issues through resolution.
• A calm, flexible, and professional approach when supporting patients and families through difficult or emotional situations.
• Comfort using electronic medical records, technology, and community resources efficiently and effectively.
• A collaborative, team-first approach to patient care.

Education & Experience

• Bachelor's degree in a healthcare-related field preferred.
• At least two years of experience in Social Work, Case Management, or a related field required.
• At least two years of experience performing social services, discharge planning, or care transitions in a post-acute or acute-care setting preferred.
• Knowledge of the social-service needs of the aging population preferred.
• Previous experience with Medicare, Medicaid, insurance processes, community resources, or healthcare transitions is helpful.

Why Hillcrest?

At Hillcrest Health & Rehab, successful rehabilitation involves more than clinical treatment. Patients and families also need advocacy, resources, communication, and a clear plan for what comes after their stay.

As a Social Worker, you will help guide patients and families through that process from admission through transition. Your work will connect care-team recommendations with patient preferences, family needs, community resources, and available services to help create a safe and successful next step.

This is a great opportunity for someone who wants to build meaningful relationships while making a direct impact on the patient and family experience.

What Hillcrest Offers

• Competitive compensation.
• Multiple health insurance plan options.
• Vision, dental, and life insurance.
• Professional development support, including tuition reimbursement, certifications, and career-growth programs.
• Dayforce Wallet, allowing you to choose when you get paid.
• Gym membership reimbursement and partner discounts.
• Supportive leadership and a collaborative interdisciplinary team.
• Opportunities to grow within a mission-driven senior care organization.

Physical & Other Requirements

• Must be able to speak, read, and write English.
• Must be able to independently lift up to 35 pounds.
• Must be able to perform repetitive sitting, bending, standing, walking, and movement as needed.
• Must be flexible, calm, and professional when working with emotionally upset patients or family members.
• Must be able to work in a fast-paced environment with strong attention to detail.
• Must be able to utilize technology, electronic medical records, and available resources efficiently and effectively.
• Must be able to maintain confidentiality and appropriately handle sensitive patient, family, financial, and medical information.
• Possible exposure to communicable diseases and bodily fluids.
• Other duties as assigned.

Ready to Help Patients and Families Navigate What Comes Next?

If you are compassionate, organized, and passionate about helping patients and families successfully navigate care transitions, we invite you to apply for the Social Worker – Hillcrest Health & Rehab role.

Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through advocacy, communication, teamwork, and meaningful support.