Emergency Services Technician (EDOU)

The Emergency Services Tech provides assistance to Emergency Room staff by performing approved patient treatments and procedures under supervision. The Emergency Services Technician participates in the admission, transfer, and discharge processes, assists patients during their stay, and assists in maintaining the cleanliness of the work area. Relies on established guidelines to accomplish tasks. Works under close supervision.

Responsibilities

1. Patient Care
   1. Performs approved patient treatments and procedures (e.g., accucheck, catheterization, non-medicated enemas) under the supervision and direction of appropriate personnel and in a professional and caring manner.
   2. Expediently answers patient call lights, assists patients with personal hygiene and other activities of daily living (e.g., dressing, ambulation) in a caring and understanding manner, and efficiently maintains an attractive, comfortable, and safe environment for patients with special consideration to room cleanliness, ventilation, lighting, and patient safety.
   3. Participates in patient admission, transfer, and discharge by greeting patient and their families, orienting patients to their environment, taking patient vital signs, and completing necessary paperwork, as needed, in a timely and efficient manner.
   4. Provides for safe care of patient clothing and valuables by accurately describing and securing items in the prescribed manner. Ensures the adequacy and cleanliness of patient linens by efficiently maintaining supplies at all times and utilizes sterile techniques in setting up sterile trays for surgery.
   5. Retrieves medications from the pneumatic tube system and/or pharmacy and delivers the medications to the nurse and/or place medications in a secure location as determined by the nurse manager
2. Collaboration & Partnership
   1. Answers incoming telephone and intercom calls and takes and relays messages to appropriate personnel using proper judgment regarding interruptions and paging.
   2. Assists in providing proper identification and care for deceased patients and comforts family members in times of sorrow.
3. Quality
   1. Ensures that work area is kept neat, clean, orderly, and safe at all times.
   2. Maintains adequate inventory levels by preparing and submitting customized requisitions for supplies and equipment, verifies that ordered supplies are received and disbursed, and ensures that requisitions are properly filled.
   3. Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards.
4. Other Duties As Assigned
   1. Performs other duties as assigned or requested.

Qualifications

Experience, Education, Training, Special Skills, and Licensure :

• None
• High School Diploma or Equivalent and Specialized Training
• Must meet one of the following criteria: 1.) Nurse Aide Certification or, 2.) One year experience in emergency medicine environment or, 3.) Certified Medical Assistant or 4.) Louisiana state EMT license or, 5.) A Junior or Senior in an accredited nursing program
• BLS Certification