Busser - Gjelina NYC

BUSSER - GJELINA NYC

• Cash Wage: $11.35 per hour
• Tip Credit: $5.65 minimum per hour, based on tips received
• Total Minimum Compensation: $17.00 per hour

POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, the ability to multitask and stay organized.

Provide full operational support during service; maintaining the cleanliness of the venue pre-service, during service, and after service. Set and reset tables in a timely manner, constantly manicuring tables throughout service, clearing tables with efficiency and grace. Assist in fulfilling soft beverage orders, coffee & tea orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

• Report for duty on time, clocking in for your shift using the timeclock
• Manage your time including taking rests and meal breaks in compliance with New York Labor Law; keeping managers informed when you leave the floor
• Maintain high standards of appearance and hygiene at all times, that includes clean hair, nails, and no heavy perfumes or colognes
• Adhere to all health, safety, alcohol control and sanitation protocols
• Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
• Organize, clean, and maintain all areas of service, especially server stations
• Prepare the floor at the opening and closing of each shift; stocking, cleaning, and preparing for service
• Clear dishes and glassware from tables; know the proper way to remove a dish, how to carry dishes, and how to reset a table
• Polishing and restocking glassware, plates and silverware as needed
• Set and reset tables efficiently before, during, and after service periods to turn tables
• Clear guest tables after each course and reset with appropriate settings
• Prepare trash bins for service and maintain throughout shift
• Change sanitation buckets every two hours or as needed
• Use all chemicals in accordance with OSHA regulations and venue requirements
• Work with servers to ensure proper guest service
• Responsible for maintaining the entire restaurant, including the dining room, storerooms, and beverage station, according to established cleanliness and stock standards
• Prepare coffee and soft drink orders in accordance to all recipes provided by Gjelina Management
• Run drinks when time allows
• Communicate clearly with runners, servers, and managers to support with service
• Understand the floorplan, table numbers, and seat positions of the entire venue
• Attend mandatory training and pre-shift meetings
• Supporting the management team in all aspects of in-house service and events
• Perform other duties and responsibilities as required or requested.

General Attributes:

• To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.
• To have a positive impact , take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues.
• To be decisive , accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done).
• To be motivated and committed , approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance.
• To be flexible , responding quickly and positively to changing environments
• To maintain a high team, focus through solid leadership, showing cooperation and support to colleagues in pursuing department goals.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.

knowledge, skills, and attributes

• Must be able stand, lift, bend, and walk for extended periods of time (8-12 hours)
• Must be able to climb sets of stairs, repetitively, throughout a shift
• Must be able to move, pull, push, carry or lift up to 50 pounds on occasion and 30 pounds

Regularly

• Must be able to seize, grasp, turn and hold objects with hands regularly and in frequent or
• repetitive motions
• Must be able to reach items at varying height levels (on shelves, on ground, etc.)
• Occasionally kneel, bend, crouch and climb as required
• Must be able to work in conditions of environmental exposure to cold, heat, water, and
• cleaning materials.
• Must be able to remain focused in a fast-paced and ever-changing environment
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings,
• weekends, and holidays.

Certificates & Training:

• NYC Sexual Harassment Prevention Training
• NY Food Handler Certificate
• Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.

• Must be able to stand, lift, bend, and walk for an extended period (8-12 hours).
• Must be able to move, pull, push, carry, or lift up to 50 pounds on occasion and 30 pounds regularly.
• Must be able to seize, grasp, turn, and hold objects with hands regularly and in frequent or repetitive motions.
• Must be able to reach items at varying height levels (shelves, on the ground, etc.)
• Occasionally kneel, bend, crouch, and climb as required.
• Must be able to work under environmental exposure to cold, heat, water, and cleaning materials.
• Must be able to remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

WORK ENVIRONMENT: The work environment characteristics described are representative of those encountered by this position while performing the essential functions of this job. The Company is an Equal Opportunity Employer.


Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment may be moderate, and the surrounding areas may be wet, hot/cold, slippery, or humid.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.