Human Resources Generalist

Type: First 3 weeks is in office and then they’ll go to a hybrid role of 3 days onsite and then 2 days remote with Tues/Wed/Thurs in office Visa: US Citizen and Green Card Only FMLA Leave Specialist The FMLA Leave Specialist is responsible for supporting employees and managers with all types of leave of absence requests, with a primary focus on FMLA and related leave programs. This role is part of the HR team and is highly customer-facing, handling phone and email inquiries and ensuring a clear, positive employee experience throughout the leave process. Key Responsibilities Serve as the first point of contact for employees and managers regarding leave of absence policies, procedures, and eligibility Process and administer multiple types of leaves, including Federal FMLA, military leave, state-specific leave (e.g., CA, WA, CO), and personal leaves while ensuring continued benefits where applicable Review and enter leave requests into HR systems accurately and in a timely manner Communicate clearly with employees about required documentation, timelines, and next steps for their leave Partner with HR, payroll, and benefits teams to ensure leaves are coordinated correctly and employees are paid and benefited appropriately Track leave cases, monitor deadlines, and follow up with employees and managers to ensure compliance and closure Maintain strict confidentiality of employee information and handle sensitive situations with professionalism and empathy Qualifications 1–3 years of HR experience in a generalist, HR operations, or HR shared services role (not focused on recruitment) Experience in a customer-facing HR role (phone and/or email) supporting employees with HR or transactional questions Prior experience processing HR transactions such as new hires, status changes, or benefits administration preferred Familiarity with FMLA and other leave laws and regulations (federal, state, and company policies) preferred; willingness to learn in-depth leave administration required Strong attention to detail, organizational skills, and ability to manage multiple cases at once Excellent communication skills, with the ability to explain policies in clear, simple language Comfort working in HRIS and case management systems #J-18808-Ljbffr Saicon