Account Executive

Job Description

Job Description

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Position Summary: 

The Account Executive will play a pivotal role in revolutionizing how businesses connect and thrive in the digital age. This role reports to our VP of Commercial Services and is at the forefront of our expansion into the small and medium business market. As a key driver of commercial services growth, the Account Executive will focus on adding new monthly recurring revenue (MRR) while maintaining a high level of activity to generate results. The ability to articulate IQ Fiber's unique value proposition in the marketplace will be key to achieving success. 

In this role, you'll have the chance to build relationships, solve problems, and help businesses within our network unlock their full potential through our reliable fiber-optic internet services. As a valued team member, you'll find a supportive environment that encourages innovation, values your voice, and celebrates your successes. 

Essential Duties and Responsibilities: 

• Consistently achieve or surpass assigned sales targets, demonstrating a strong commitment to driving revenue growth for the company. 

• Focus sales efforts on businesses located within or close to IQ Fiber's existing network infrastructure to maximize efficiency and profitability. 

• Develop a comprehensive understanding of IQ Fiber's product portfolio and effectively communicate the benefits of each service to potential customers. 

• Actively seek out new business opportunities through various channels, including extensive cold calls, networking events, and industry conferences. 

• Continuously expand your professional network and identify innovative ways to generate high-quality leads for the business. 

• Stay updated on industry trends, competitor offerings, and market dynamics to provide strategic insights. 

• Develop and manage a robust pipeline of potential deals, ensuring proper qualification and prioritization of leads. 

• Identify and pursue opportunities that offer the highest potential for profitability, particularly those within IQ Fiber's existing network coverage. 

• Provide regular reports and updates on sales activities, pipeline status, and revenue forecasts. 

• Qualify sales opportunities and coordinate internal resources for effective sales support and execution. 

• Work closely with internal teams to ensure effective alignment and coordination between sales activities and support functions. 

• Monitor the progress of both potential and closed deals, proactively addressing any issues to maintain timely execution. 

• Demonstrate flexibility and willingness to take on other responsibilities that contribute to the company's overall success. 

• All other duties as assigned. 

Required Qualifications: 

• Bachelor's degree in Business, Marketing, or related field, or equivalent combination of education and relevant work experience 

• Minimum 5+ years of outside, sales experience in broadband or telecommunications 

• Proven track record of consistent sales production 

• Ability to maintain a high level of door-to-door prospecting activity 

• Excellent written and oral communication skills 

• Willingness to travel and work nights and weekends to reach sales goals, attend meetings, tradeshows, events, and other business travel as required 

• Working knowledge of computers and Customer Relationship Management tools 

• Ability to work independently 

• Strong analytical thinking and problem-solving skills 

• Ability to collaborate with diverse personalities 

• Capability to work completely and accurately under time constraints and deadlines 

• Strong attention to detail 

• Ability to maintain a productive and positive environment 

• Commitment to working in a safe and effective manner 

• Must be able to pass criminal, DVR, and drug testing 

What Success Looks Like 

• Assigned sales targets are consistently met or exceeded, with new MRR added in the SMB market on a recurring basis. 

• High prospecting activity — door-to-door outreach, cold calls, networking, and events — produces a steady and growing flow of qualified opportunities. 

• A healthy, well-qualified pipeline is built and maintained, focused on businesses within or near IQ Fiber’s network footprint and prioritized by profitability potential. 

• IQ Fiber’s value proposition and product portfolio are communicated clearly and compellingly, earning prospect trust and moving deals smoothly from discovery through close. 

• Internal teams are kept well-informed through proactive communication, accurate forecasting, and collaborative issue resolution that keeps deals on track. 

PHYSICAL REQUIREMENTS 

• Ability to walk for extended periods while conducting door-to-door prospecting throughout an assigned territory. 

• Ability to stand for extended periods while engaging prospects at networking events, conferences, and business visits. 

• Ability to work outdoors in varying weather conditions while conducting in-person prospecting and site visits. 

• Ability to carry sales materials, such as a laptop or tablet, while moving between prospect and customer locations throughout the day. 

• Ability to drive to multiple business locations throughout the day to conduct in-person sales visits. 

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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