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Remote Technical Support Specialist I - Customer Success

Bcc-Software-1

Pittsford, NY
  • Remote job

BCC Software is seeking a Technical Support Specialist I to be the first point of contact for customers, delivering responsive technical support via phone, email, and other channels. You will troubleshoot software and hardware issues, document solutions, and guide customers on product functionality and best practices. This full-time role offers remote work flexibility with a Rochester, NY preference to enable in-person collaboration as needs evolve. #J-18808-Ljbffr Bcc-Software-1

Vacancy posted 4 days ago
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