IT Functional Analyst

Job Description

Job Description

We are looking for an IT Functional Analyst to support Human Resources technology initiatives for a manufacturing organization in Akron, Ohio. This contract opportunity with permanent potential focuses on partnering with HR and IT teams to improve system functionality, strengthen data connections across platforms, and turn business needs into effective technical solutions. The ideal candidate brings strong functional analysis experience in HR systems, a process-improvement mindset, and the ability to guide projects from requirements through user adoption.

Responsibilities:
• Partner with HR leaders and end users to identify operational needs, define system expectations, and convert business goals into clear functional documentation.
• Lead discovery sessions, interviews, and working meetings to evaluate current HR processes and recommend practical enhancements to workflows and system capabilities.
• Support the setup, enhancement, and ongoing administration of HR technology platforms, including payroll, talent, and learning-related applications.
• Work closely with technical teams to connect HR systems with other business platforms, resolve interface issues, and maintain reliable data movement between applications.
• Coordinate system updates, releases, and enhancements by validating business impact, communicating changes, and helping stakeholders prepare for adoption.
• Contribute to HR technology projects by tracking timelines, deliverables, resources, and priorities while helping ensure milestones are completed on schedule.
• Collaborate with third-party consultants and internal teams to align project objectives, address complex system challenges, and support successful solution delivery.
• Create and maintain process maps, configuration records, user guides, and support materials that improve system understanding and long-term knowledge retention.
• Deliver training sessions and reference materials for HR users to encourage effective use of tools, new features, and updated procedures.
• Assist with reporting and analytics needs by helping HR teams access accurate data, build useful dashboards, and improve visibility into workforce metrics.• Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
• Experience working as a Functional Analyst, Business Analyst, or similar role supporting HR technology environments.
• Hands-on knowledge of HRIS platforms, including HRIS analysis, implementation, reporting, and payroll-related processes.
• Familiarity with UKG Pro and experience supporting integrations between HR systems and other enterprise applications.
• Strong understanding of data integration concepts, system interfaces, and end-to-end information flow across platforms.
• Working knowledge of SQL and Power BI for reporting, analysis, and data validation activities.
• Ability to gather requirements, document processes, and communicate effectively with business stakeholders, technical teams, and external partners.