Data Manager

Data ManagerClassification: ExemptSalary: $68,000/yearReports to: System-Wide Director and Deputy DirectorScope of Position: This job description will be reviewed once we receive the scopeThe Data Manager is responsible for understanding and implementing the scope of data quality and compliance across all System-Wide Services departments, including Basic Services, WIOA, and Labor Exchange. This role ensures data integrity and file compliance through close coordination with the Quality Assurance Coordinator, Program Monitors, and Data Entry Clerks, managing key data priorities, and adhering to all PIRL guidelines by completing audits accurately and on time. The manager oversees daily data processing and quality assurance procedures, providing analytical reviews and generating reports to meet contract benchmarks. The Data Manager will be expected to review the team's reports, manage direct reports within the data team for all departments, and conduct regular plan reviews. Additionally, the manager works closely with the Deputy Director for guidance and workflow alignment and maintains all master data trackers to guarantee data accuracy, accessibility, compliance, and knowledge of AI reporting.Essential FunctionsWork with the leadership team and direct staff to ensure effective and efficient data management and reportingUtilize staff resources strategically to successfully reach state and local performance goalsImplement and adhere to the guidance in the Program Data Quality Knowledge DatabaseParticipate in leadership, departmental, and funder meetings on an ongoing basisTrain and support the Data team and ensure cross-training is complete and effectiveProvide support for daily data tasks, including but not limited to ad hoc reports, daily workshop attendance, service authorization entries, case notes, and case status on WIOA and Labor Exchange casesEngage in continuous improvement with process flows and identify strategies to innovate services at PA CareerLink® Philadelphia for efficiency and streamliningResearch best practices to develop and/or update quality assurance measuresManage the development of new project reports and QA processesProvide leadership and direction to the Data teamAddress human resources and staff concerns through positive coaching techniquesProvide a positive vision for any required improvements to streamline and increase data accuracy and efficiencyCommunicate with staff to incorporate appropriate concepts/suggestionsReview staff timesheets and time-off requestsEvaluate team members' performance, provide coaching, and complete quarterly reviewsMaintain a master database of all activities in programming and create the necessary data for supervisorsPerform detailed analysis of System-Wide Services data, provide written reports with both statistical and narrative components.Present data and reports to leadership clearly and effectively, using graphs, tables, and other methodsSubmit data reports to funder, local leadership, and to appropriate EDSI leadersSupport various requests for data collection and reconciliationRespond in a timely manner to data requests from the contracting agencyEnsure data entered on the required system(s) is current, accurate and timelyManage ISO compliance and audits, including monthly file-to-system reconciliationReview internal and external monitoring results to identify necessary corrective action stepsTrack, report, and ensure compliance with procedures regarding ISO auditingOther opportunities as availableEducation and Experience RequirementsData analysis and data supervision experience requiredBachelor's Degree in Business, Economics, Statistics, or a related areaServant leadership experience preferredAbility to drive projects across teams amidst competing prioritiesAbility to identify challenges and present solutionsMust be detail-oriented and highly organized with strong analytical skillsExcellent verbal and written communication skills and problem-solving skills across a range of audiencesPrevious experience with CWDS preferredExperience in learning new data platforms quicklyHigh level of proficiency in Microsoft Office programsEDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.