Benefits Administrator Assistant

Job Title: Benefits Administrator Assistant

Pay Range: $26.00-$29.00/hourly

Job Description: Benefits Administrator Assistant Job Description Job Description: Benefits Administrator Assistant – Part Time Point Quest Group | Job Description Position Summary The Benefits Administrator Assistant keeps our benefits and leave programs running smoothly behind the scenes. You'll handle the details, including enrollments, data entry, document tracking, and employee questions, so the Benefits & Leave Manager can focus on plan strategy, compliance, and complex leave cases. Point Quest Group supports educators, clinicians, and staff across our schools, in-district services, and partner organizations. Many of them reach us by email between sessions, so clear, kind, and accurate answers make a real difference to their week. Key Responsibilities Time splits roughly 50% benefits administration, 35% leave administration, and 15% records and reporting. Benefits administration (about 50%) Process new-hire enrollments, terminations, and qualifying life-event changes in Workday and carrier portals. Track benefit eligibility for new and changing employees, including part-time and variable-hour staff. Support open enrollment: prepare materials, answer questions, follow up on missing elections, and audit changes once submitted. Reconcile monthly carrier invoices against enrollment records and flag discrepancies to the Benefits & Leave Manager. Track ACA eligibility for part-time and variable-hour employees through measurement and stability periods, and support annual 1095-C reporting. Coordinate with our COBRA third-party administrator: report qualifying events promptly, confirm notices went out, and answer employee questions about continuation coverage. Leave administration support (about 35%) Open and track leave cases (FMLA and state leave programs) under the Manager's direction. Enter and update leaves of absence in Workday, keeping dates, leave types, and statuses accurate. Send leave packets, track certification due dates, and follow up on missing paperwork. Return employees from leave: confirm return dates, collect any required fitness-for-duty or return-to-work documentation, process the return in Workday, and refer any accommodation requests to HR. Keep payroll informed of leave start dates, return dates, and benefit deduction changes. Records, reporting, and employee support (about 15%) Know our benefit plans well enough to point employees to the broker's care center for routine benefits questions, help with issues the care center can't resolve, and escalate complex or sensitive issues to the Manager. Maintain accurate, confidential benefits and leave files in line with HIPAA and company policy. Run and maintain Workday reports (open leaves, upcoming returns, enrollment changes, ACA eligibility) for the Manager. Help keep FAQs, how-to guides, and benefits resources current. Other Duties as Assigned This job description is not designed to cover or contain a comprehensive listing of activities, tasks, duties, or responsibilities required of this position. Duties, responsibilities, tasks, and activities are subject to change at any time with or without notice. Qualifications Required High school diploma or GED equivalent. Experience in an administrative, human resources, benefits, payroll, or related support role. Experience using an HRIS or other system to maintain employee records, process transactions, or generate reports. Strong attention to detail and organizational skills, with the ability to maintain accurate records, meet deadlines, and manage multiple priorities. Effective written and verbal communication skills, with the ability to respond professionally to employee questions and handle sensitive information with discretion. Proficiency in Microsoft Office or similar productivity tools, including spreadsheets and data management. Ability to work a consistent part-time schedule during Monday through Friday business hours. Ability to meet applicable pre-employment screening requirements. Preferred Experience supporting employee benefits administration, leave of absence administration, or other HR operations. Experience working with benefit plans, insurance carriers, benefits brokers, or third-party administrators. Experience using Workday or another HRIS to process employee changes, manage leave records, or run reports. Familiarity with benefits enrollment, qualifying life events, open enrollment, COBRA, ACA eligibility tracking, or applicable leave administration processes. Experience maintaining confidential employee records and handling sensitive personnel information. Proficiency in Microsoft Excel or similar spreadsheet tools, including reviewing data for accuracy and identifying discrepancies. Working Conditions The physical requirements described here are representative of those that must be met, with or without reasonable accommodation, to successfully perform the essential functions of this role, consistent with ADA guidelines. This position operates in a primarily remote professional environment, with occasional onsite or in-person meetings as business needs require. Duties are primarily performed using a computer and may include extended periods of sitting or standing, participating in virtual meetings, and preparing and reviewing documents and data. Frequent communication occurs through video, phone, and digital collaboration tools. Compensation and Benefits Point Quest proudly offers competitive compensation and benefits for staff members at all levels. Part Time employees are eligible for sick time and 401K with company match. Pay Range $26.00-$29.00 Hourly The posted salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Actual compensation offered is dependent on the selected candidate’s skills, experience, and education at time of offer. Pre Employment Requirements All offers of employment are conditional upon the successful completion of the Company’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment and Anti-Discrimination We are an equal opportunity employer and make employment decisions based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Pay Range $26.00-$29.00 Hourly The posted salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Actual compensation offered is dependent on the selected candidate’s skills, experience, and education at time of offer. Pre Employment Requirements All offers of employment are conditional upon the successful completion of the Company’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment and Anti-Discrimination We are an equal opportunity employer and make employment decisions based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.