Clinical Administrative Assistant (CNA Certification Required)

Clinical Administrative AssistantRural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant that is a Certified Nursing Assistant (CNA I or CNA II) for full-time or part-time position at our clinic at our Norlina location. Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm. Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:Good JudgmentCommunication/Customer Service/TeamworkPassionHonestyResponsibilityJob-Specific Skill SetResponsibilitiesAnalyzing quality metrics and conducting pre-visit planningReferrals - making, tracking and following upAssist with patient tracking and recallsAssist with all document management including daily scanningOrdering of medical and office suppliesProvide relief for front desk staff as neededProvides routine direct and indirect patient care in a clinicAll work performed is under the direct supervision of a registered nurse or providerProvides care/ treatments to patients as outlined in plan of care including, but not limited to, the measurement of vital signs, height and weight, specimen collection, skin preps/scrubs, capillary blood glucose checks, simple wound care, range of motion exercises, postural drainageAssist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies during emergency situationsObserves, collects, and documents patient information obtained while providing care and promptly report significant changes in the patient's condition to a registered nurse or providerDistributes patient education materials at the request of patients and/or health care providersProvides direct personal care to patients as outlined in plan of care for routine activities of daily living such as bathing, dressing, feeding and assisting with ambulationProvides indirect care to patients and assigned area to include, but not limited to, cleaning the work area, changing linens, re-stocking supplies, cleaning/sterilizing instruments, transporting patients/ supplies/ specimens, assisting in the orientation of new employees and students, and some routine clerical functionsRequirementsHigh school diploma or GEDCurrently licensed as a Nursing Assistant I by NC DHHS or currently licensed as a Nursing Assistant II with the NC Board of Nursing3-5 years of relevant nursing assistant experience, which may include a nursing assistant courseCurrent Basic Life Support (BLS) certificationOutpatient medical office experience preferredExcellent organizational, telephone, and communication skillsExcellent leadership and teamwork skillsAbility to juggle multiple priorities and work efficiently in a potentially stressful environmentPleasant, professional approach; must be able to work well with the public and provide excellent internal and external customer serviceAbility to apply common sense understanding when carrying out detailed written or oral instructionsAbility to use good judgment in carrying out responsibilitiesAbility to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiorsPossess knowledge of modern office equipment and Microsoft Office software programsMust be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)Basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record systemBilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessmentEOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment. E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Rural Health Group