Inside Sales Representative Cutting Tools & Industrial Supply

Job Description

Job Description

Inside Sales Representative – Cutting Tools & Industrial Supply

Daxer Tool – Huntington Beach, CA
Full-Time | On-Site | Monday–Friday
$55,000–$75,000 Base Salary + Performance-Based Bonus

100% Employer-Paid Medical Insurance | 401(k) | PTO | Paid Holidays

ABOUT DAXER TOOL

Daxer Tool is an industrial distributor located in Huntington Beach, California , serving CNC machine shops and manufacturers throughout Southern California.

We specialize in cutting tools, workholding, abrasives, measuring tools, coolants and lubricants, bandsaw products, safety products, and other machine-shop and manufacturing supplies.

We are looking for an Inside Sales Representative who is smart, technically curious, responsive, organized, and motivated to build strong customer relationships.

This is not a call-center or high-pressure cold-calling position . You will work directly with customers, manufacturers, suppliers, and our sales team to solve problems, source products, prepare quotes, process orders, and develop sales opportunities.

Experience in cutting tools or manufacturing is a major advantage, but we are willing to train the right person.

WHAT YOU WILL DO

Inside Sales & Customer Support

You will help customers throughout the sales process, including:

• Respond to customer calls and emails

• Handle RFQs and product inquiries

• Prepare customer quotes

• Follow up on open quotes and sales opportunities

• Help customers identify the products they need

• Research products and manufacturers

• Check pricing, inventory, and availability

• Recommend alternative products when appropriate

• Process customer orders

• Follow up on open orders and backorders

• Communicate with manufacturers and suppliers

• Develop relationships with existing customers

• Identify opportunities to expand sales within customer accounts

• Provide fast, professional customer service

Our customers are manufacturing companies, so many requests require more than simply looking up a part number.

We want someone who is willing to understand the customer's problem, research the options, and help find the solution.

TECHNICAL PRODUCT SOURCING

Customers regularly ask us to:

• Find tooling for a particular machining application

• Cross-reference products between manufacturers

• Find replacements for discontinued products

• Find alternatives when a product is unavailable or has a long lead time

• Compare tooling based on dimensions and specifications

• Source difficult-to-find industrial products

• Identify multiple options from different manufacturers

• Help determine which product best fits an application

Products may include:

• Carbide end mills

• Drills

• Reamers

• Inserts and turning tools

• Taps and thread mills

• Toolholders

• Workholding

• Abrasives

• Measuring tools and gages

• Coolants and lubricants

• Bandsaw products

• Safety products

• General machine-shop supplies

You are not expected to already know every product we sell.

We will train the right candidate.

Experience with CNC machining, cutting tools, or industrial distribution is extremely valuable, but curiosity, intelligence, resourcefulness, and the willingness to learn are just as important.

ERP & ORDER MANAGEMENT

You will use our Epicor Prophet 21 ERP system for day-to-day sales and order management.

Responsibilities will eventually include:

• Creating quotes

• Entering and processing sales orders

• Checking inventory

• Reviewing customer pricing

• Reviewing costs and margins

• Creating and maintaining product information

• Tracking open orders and backorders

• Assisting with purchasing and supplier follow-up

• Communicating order status to customers

Prior Prophet 21 experience is helpful but not required .

Experience with another ERP, inventory, order-management, or distribution system is also valuable.

WHO WE ARE LOOKING FOR

Strong candidates may come from backgrounds including:

• Cutting tools

• CNC machining

• Industrial distribution

• Manufacturing

• Inside sales

• Technical sales

• Customer service

• Industrial supply

• Mechanical or manufacturing technology

• Engineering

• Aerospace manufacturing

• Medical manufacturing

• Automotive manufacturing

• Precision machining

Previous industry experience is not mandatory .

We would rather hire an intelligent, motivated person who wants to learn than someone with industry experience who lacks initiative or follow-through.

WHAT WE VALUE

You should be:

• Professional and comfortable communicating with customers

• Strong on the phone and in written communication

• Organized and dependable

• Comfortable using computers and business software

• Good at internet and product research

• Comfortable working with numbers, dimensions, and technical specifications

• Able to manage multiple customer requests and priorities

• Detail-oriented

• Resourceful

• Curious

• Willing to learn technical products

• Comfortable asking questions when necessary

• Able to investigate problems independently

• Good at following through on open items

• Interested in developing customer relationships and growing sales

You do not need to know every answer.

When you don't know something, we want your instinct to be:

“Let me figure that out.”

SALES & CAREER OPPORTUNITY

This position is intended to become much more than order entry.

We want someone who will learn our products and customers, recognize opportunities, follow up on quotes, develop relationships, and become a valuable member of our sales team.

As your product knowledge, responsibilities, sales contribution, and customer relationships grow, so can your compensation and opportunities within the company.

There is significant opportunity for someone who develops into a strong industrial salesperson.

COMPENSATION & BENEFITS

Base Salary: $55,000–$75,000 per year, depending on experience and industry knowledge

Plus performance-based bonus compensation.

Daxer Tool has an established bonus program designed to reward individual contribution and performance. Bonus opportunities may increase as an employee develops product knowledge, takes on additional responsibility, grows customer relationships, and contributes to company sales and profitability.

Benefits include:

• 100% employer-paid medical insurance
  
  
• 401(k)
  
  
• Paid time off (PTO)
  
  
• Paid holidays
  
  
• Performance-based bonus program
  
  
• Product and industry training

• Long-term advancement opportunities

Candidates with significant existing experience in cutting tools, CNC machining, tooling applications, or industrial distribution may be considered above the listed base compensation range.

LOCATION & SCHEDULE

Daxer Tool
Huntington Beach, California

This is a full-time, on-site position, Monday through Friday.

HOW TO APPLY

Please submit your resume along with brief answers to the following questions:

1. Tell us about any experience you have with manufacturing, CNC machining, cutting tools, industrial products, industrial distribution, or technical sales.

2. A customer asks you for an industrial product you've never heard of before. What would you do to figure out what they need and find the correct product?

3. Tell us about a time you had to research something or solve a problem when you initially didn't know the answer.

4. Which interests you more: helping existing customers solve problems, developing new sales opportunities, or both? Why?

5. The advertised base salary range is $55,000–$75,000 plus performance-based bonus compensation . Is this compensation range acceptable to you?

We are looking for someone interested in building a long-term career with Daxer Tool , learning a highly technical industry, and becoming an important part of our company as we continue to grow.