Customer Service Representative

Job DescriptionJob DescriptionBenefits: Health insurancePaid time offTraining & developmentVision insuranceDental insuranceEmployee discountsFlexible schedule Job Summary Drees Electric is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling customer inquiries and complaints, problem solving, and ensuring a steady stream of communication with our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous mannerHelp Customers find the right product based on their needsComplete work orders, return customer calls, and respond to customer complaintsProcess receivables and perform light billing tasks as neededPerform other duties as needed which may include cross-training in related positions Qualifications: Minimum two years admin experienceStrong written and verbal communication skills Detail-oriented with strong data entry skillsPositive AttitudeTeam player who can work independently Benefits/Perks Health/Dental/Vision InsuranceEmployee DiscountPaid Time OffGrowth and Career Advancement OpportunitiesGreat Working Environment