Epic Ambulatory Application Analyst II

Epic Ambulatory Application Analyst II Hiring Department: Dell Medical School Position Open To: All Applicants Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Immediately Position Duration: Expected to Continue Location: UT MAIN CAMPUS Job Details The Office of Information Technology at the Dell Medical School is seeking an Application Analyst II. This position will provide advanced functional and technical user support for clinical applications to ensure that the applications meet business needs. Additionally, the Application Analyst II will facilitate optimal application system setup of our Electronic Health Record (EHR), Patient Reported Outcomes (PRO) software, and other related clinical systems. Responsibilities Provides education and training to designated application users including physicians and nurses. Generates reports and performs ongoing data analysis and data mining to assist stakeholders with decision support activities. Troubleshoots reported issues to establish root cause and perform appropriate corrective actions. Documents solutions appropriately and transfers knowledge to team members, sharing in the overall support of assigned applications. Performs ongoing system maintenance and operational support across assigned applications. Works on project teams and follows defined project management methodology. Configures and builds application functions to meet design specifications and desired workflows. Performs both unit and integrated testing on new application functions being introduced and adheres to established change control processes. Works to continuously improve the quality of solutions and services delivered, bringing to the attention of IT Leadership noted improvement opportunities. Works to understand not only the application(s), but also the underlying clinical need that drives its use and evolution. Other related duties as assigned. Required Qualifications Bachelor's degree in Computer Science, MIS/CIS, Informatics or related field. Experience implementing and supporting clinical applications in an Ambulatory environment, including hands‑on work with EpicCare Ambulatory or other Epic outpatient modules. Certification from a healthcare‑specific preparatory program in combination with work experience will be considered. Experience implementing and supporting business and/or clinical IT solutions in a complex healthcare environment. Must have demonstrated experience working with clinicians in a support and/or educational role. Must possess problem‑solving skills. Must be a team player with excellent communication skills. Able to exercise good judgment based on guiding principles and organizational policies/practices. Strong analytical and problem‑solving skills; strong knowledge of MS Office products; strong computing, analytical and organizational skills. Preferred Qualifications At least two years' experience implementing, supporting, and training across all aspects of ambulatory information systems. Direct experience with a variety of electronic medical records, preferably with Epic, Cerner, or Athena. Experience with Epic EHR applications, particularly Epic Ambulatory, strongly preferred. Some clinical experience. Salary Range $78,000+ depending on qualifications Working Conditions May work around standard office conditions. Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. #J-18808-Ljbffr