Project Manager
Keylent Inc
Project Manager
Job Role: ITSM (SMO) Client Facing Role Job location: Oklahoma City, USA (Work from client location) Skill: ITIL foundation
Very good communication skills
Authoritative role as requires to directly interact with client –VP's, Directors and CIO
Very good understanding of all of the ITIL processes
Experience of more than 12 years
ITIL 4 certified
Understanding of Metrics, Availability and Capacity handling
Handling Escalations and problem solving
Willingness to learn quickly and take ownership of situations requiring immediate resolutions
Able to write workflows, SOPs, drive SMO activities at positive level
Vacancy posted 5 days ago
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