Lead Teller

Lead TellerMagnolia Bank is a community bank that has served the surrounding area for over 100 years. Our footprint includes banking centers located in Central Kentucky, mortgage offices throughout the U.S. and over 300 employees. We hold ourselves to the highest standard when it comes to providing an excellent customer experience through our personal way and the nurturing of our employees' personal and professional growth. We keep a fun, friendly and engaging atmosphere all while living the Magnolia Values of Honesty, Integrity, Confidentiality, Excellence and Professionalism every day. Magnolia Bank is a customer focused bank that empowers, encourages, and engages our employees. Being Adaptive and Innovative is one of the main reasons Magnolia Bank continues to prosper.We are currently seeking applicants for Lead Teller. Qualified candidates will be responsible for:Delivering superior customer experiences to include answering phones and greeting customers.Processing all types of transactions on the Teller Line using teller system and teller capture technology. (Includes operation and balancing of teller cash drawer nearly every day.)Ensuring Teller Line adherence to all Bank procedures and compliance regulations.Coaching tellers to promote development and improve performance.Performing ATM balancing, vault functions and banking center audits in coordination with the Service Banker.Opening and closing banking center in a safe and secure manner, following Bank operating procedures.Assuming full responsibility for the banking center in the absence of Banking Center Management.Maintaining thorough knowledge of all Bank personal and non-personal deposit account products and related services.Opening and closing personal and non-personal deposit accounts, safe deposit boxes, debit cards, etc.; building relationships with new customers to promote customer engagement.Actively seeking cross-sell opportunities to expand existing customer relationships.Assisting customers with deposit accounts and related services.Candidates must also be able to demonstrate:Dedication to delivering excellent customer experiencesProfessionalism in conduct, communication, and appearanceCommunication and sound judgment; strong decision-making skillsPositive attitude; team-oriented approachStrong interpersonal skills; outgoing and friendly personalityAccuracy, attention to detail and organizational skills; time management skillsKnowledge of banking regulationsQualifications:High school diploma or GEDBasic keyboarding skills and the ability to navigate in a Windows environment2+ years' experience in a retail banking environment1+ years' experience opening deposit accounts.This position reports to the Banking Center Manager & Service Banker. If you want a place to work with opportunities to grow and a place that feels like home - come join us!