Licensed Team Lead-Las Vegas, NV-LensCrafters

Overview LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life, because learning from the best makes us all better, and because continuing our legacy of the highest optical standards helps us innovate the future in optical care. General Function The Licensed Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service, ensuring they are always delighted, and contributing to store success by managing key optical and lab processes (if applicable) and systems to exemplary results. Major Duties And Responsibilities Ensure the LensCrafters team provides unsurpassed customer service. Be proactive and solution‑driven with accurate execution and product knowledge. Assist customers with selections, provide recommendations, and support sales associates. Serve as a responsible alternate store key holder. Under current and valid state opticianry license, perform the following: provide expertise and product knowledge on lens choices based on the patient’s vision needs and prescription, adjust and/or repair eyewear as needed, present and dispense eyewear, and perform accurate digital measurements. Lab Responsibilities (if applicable) Custom fit glasses and precisely place prescription in lenses. Work with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology. Ensure finished eyewear meets optical standards and customer requirements. Create a safe working environment for all, demonstrating safe work practices. Be responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems. Basic Qualifications High school diploma or GED. Current and valid state opticianry license. Strong optical and retail experience. Knowledge of current optical theory and merchandise. Strong communication and listening skills. Strong interpersonal skills. Strong basic math skills. Sales skills. Problem‑solving ability. Familiarity with cash register, computers, and calculators. Leadership and training experience. Adging and mounting experience. Basic optics knowledge and optical measurement experience. Preferred Qualifications State licensure (if applicable) and/or ABO certification in non‑licensed states. LensCrafters Final Eyewear Inspector certification. LensCrafters Quality, Fitting & Adjusting Program certification. Optical machinery or instruments experience. Customer service experience. AccuFit Digital Measurement System certification. Knowledge of current store merchandise and lens options. Benefits and Compensation Pay Range: 35.76. Employee pay is determined by a variety of factors, including geography, experience, qualifications, skills, and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social background, disability status, sexual orientation, gender identity, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr LensCrafters