Consultant Services Manager
HDJ + Associates, Inc.
Consultant Services ManagerOur client is looking for a Consultant Services Manager focused on management of the consultants and remote contract resources. The Consultant Services Manager will work to support the daily operations of the remote and onsite consultants across various client engagements. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. They will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This person must be well organized, flexible and enjoy the administrative challenges of supporting a diverse range of people located at our client's offices or remote.Responsibilities:Provides front line leadership and support to team by demonstrating the company's Core ValuesInstills a positive attitude and motivates team members by maximizing team and individual performanceSupports hiring and onboarding of new staff and provides opportunities for career development and trainingCreates metrics and dashboards as a means of presenting critical data and delivery dates to key business stakeholdersAnalyzes actual performance against the project plan such as; timeline performance, utilization, customer satisfaction, and employee engagement and make necessary adjustments consistent with plan objectivesDemonstrated ability and executing effective practices, tools, and standards for implementationsBuilds commitment to common goals; creates an environment of collaborationFocus on customer experience during various personal engagements to ensure smooth functioning of all efforts: Onboarding Resource time and billing Annual Reviews Infrastructure support OffboardingRequirements:3+ years' experience supporting at the executive levelStrong organizational, communication, and time-management skillsExperience assisting busy executives with day-to-day activitiesStrong proficiency in Microsoft Office, SharePoint (especially MS Excel and PowerPoint)Experience with Microsoft PowerBI and other process automation and data integration toolsExperience successfully creating and/or modifying processesProven ability to work in a fast-paced environmentResourcefulness, creativity, and problem-solving skill set HDJ + Associates, Inc.
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