Supervisor, Operations

Supervisor, Operations

The Supervisor, Operations is expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. You will ensure the highest quality of the work and maximize productivity of Pilot warehouse locations. This is a hands on management role in a warehouse setting. In addition, the Supervisor will provide training, complete performance reviews, and issue disciplinary action when necessary.

Schedule:

Weekends are required - typical hours are 8pm-5:30am

Essential Functions

• Develop and maintain the operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
• Implement security and safety improvements that benefit the company's assets, visitors, tenants and employees
• Maintain operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures.
• Work variable hours, including weekends
• Utilize knowledge and experience of RF scanners in an advanced warehouse setting using a collection of software and personnel processes to improve inventory accuracy, eliminate unnecessary mistakes and increase productivity
• Handles work-related injuries. Ensure that policies are in compliance as well as OSHA standards.
• Maintain a favorable working relationship with all other company employees to foster aid and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Oversee loading and unloading trucks
• Ensure all labels go on the correct freight
• Note damages and shortages
• Cleaning and Sanitizing after shifts are over
• Providing accurate dock check scans and the end of your shift
• Making sure all freight is being scanned in and out at all times
• Providing accurate dock checks for customer service when needed

Skills/Competencies

• Ability to manage and multitask deadlines
• Excellent communication and interpersonal skills
• Must have superior organizational and time management skills
• Must be approachable and motivated
• Knowledge of systems utilized as it relates to logistics
• Proficient knowledge of Microsoft Office
• Ability to thrive in a high-pressure environment
• Detail oriented and analytical
• Knowledge and understanding of TSA regulations
• Strong problem solving abilities

Education

• High School Diploma or equivalent is required
• Bachelor's degree in Logistics, Supply Chain Management or Business Administration is a plus. (3+ years of experience in lieu of degree)

Experience

• 3+ years of Warehouse experience
• 3+ years experience leading people
• 3+ years experience in forklift operation certified

Physical Requirements:

This position requires standing and walking for extended periods of time. Position requires employees to frequently stoop, kneel, crouch, use hands, reach, bend and lift objects above their head. Employees must be able to regularly lift/move up to 50 pounds unassisted and use pallet jacks and forklifts.

Work Environment & Additional Requirements:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. For the warehouse locations, employees may be exposed to ambient weather conditions.

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$65,000 - $70,000