Product Manager

Product Manager

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor currently

Job Responsibilities

• Works closely with the product delivery team articulating the product vision and strategy
• Supports the product development activities as required (e.g. journey & user mapping, sprint planning & grooming, ideation sessions, etc.)
• Manage the process of generating, developing, and curating new ideas brought by the business/customers/stakeholders. Incorporating user research, proof of concepts, and pilots with customers to maintain product and market fit
• As part of a continuous release cadence the Product Manager is responsible for the delivery of the product strategic initiatives from idea intake through coordination of supporting partners (e.g. customer rollout, Operations, Sales/Marketing, Call Centre, Finance, etc.)
• Through coordination with Product Director: Plan and communicate product roadmap priorities and strategy to key stakeholders
• Recommends the nature and scope of present and future product improvements through deep analysis, understanding of customers' competitive landscape, and reviewing product specifications and requirements.
• Identify and maintain a product dashboard to monitor real-time product health, product baselines to validate feature release goals/value, and a deep understanding of the customer base