Engineer Artificial Intelligence Application

Who We AreAt Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! EducationBachelor's degree in Computer Science, Information Technology, Data, Engineering, or a related field, or equivalent practical experienceMicrosoft Copilot Studio, Power Platform, Azure AI, or related Microsoft certification preferredTraining or practical experience in prompt design, AI evaluation, knowledge grounding, or responsible AI preferredWork Experiences4+ years in AI solution development, automation, application development, data platforms, or enterprise technologyHands-on experience building AI agents, copilots, chatbots, workflow automations, or advanced digital assistantsExperience with Microsoft Copilot Studio, Power Automate, Power Apps, SharePoint, Teams, Dataverse, or Azure AIExperience building internal tools for operations, human resources, IT, finance, supply chain, stores, or customer-facing teams preferredRetail or multi-site enterprise experience preferredSkillsStrong understanding of prompt design, knowledge grounding, and AI testing methodsAbility to design agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation pathsComfort configuring approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise dataAbility to work directly with business users and translate needs into practical AI solutionsStrong problem-solving skills and comfort working in fast-moving, ambiguous environmentsFamiliarity with Retrieval-Augmented Generation (RAG) patterns, Azure OpenAI, Microsoft Graph, APIs, enterprise search, AI safety, access controls, and data privacy preferredResponsibilitiesBuild AI agents, copilots, and assistant experiences using Microsoft Copilot Studio, Azure AI Studio, Power Platform, SharePoint, Teams, and related Microsoft toolsDesign agent instructions, conversation flows, prompts, knowledge grounding, actions, and escalation pathsConfigure approved knowledge sources such as SharePoint, Dataverse, SQL, ServiceNow, internal documents, and enterprise dataPartner with business stakeholders to clarify requirements and convert use cases into working prototypesTest agent performance for accuracy, completeness, hallucination risk, usability, and business fitImprove agent quality through prompt refinement, knowledge tuning, evaluation frameworks, and user feedbackPackage successful prototypes into reusable templates, starter prompts, and build patternsDocument agent configuration, data sources, known limitations, support model, and adoption guidanceSupport pilots, collect feedback, and iterate quickly toward production readinessResponsibilities may change; team members may be required to perform other duties as assignedPhysical Requirements & AttendanceAcceptable level of hearing and vision to perform job dutiesAdhere to company work hours, policies, procedures, and rules governing professional staff behaviorRegular office attendance is requiredEqual Employment OpportunityAcademy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​SummaryLocation: Headquarters - Katy, TXType: Full time