Healthcare Call Center Leader - Patient Experience
Serenity Healthcare
Serenity Healthcare seeks a Call Center Manager in an onsite role based in Atlanta, GA (also Dallas/Fort Worth). Lead a large patient support team, drive patient experience, and ensure HIPAA-compliant care coordination with clinical partners. Reporting to the Director of Patient Experience, you will mentor over 100 representatives and optimize operational metrics. The ideal candidate has 7+ years in healthcare call center management, a strong track record of performance improvement, and hands-on #J-18808-Ljbffr Serenity Healthcare
Vacancy posted 4 hours ago
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