Maintenance Technician

Job Description

Job Description

The Maintenance Technician is responsible for the upkeep, repair, and overall physical condition of the property. This position ensures safe, clean, and well-maintained living environments for residents while protecting the owner’s investment.

Key Responsibilities

General Maintenance & Repairs
• Perform routine maintenance and repairs on building systems, including electrical, plumbing, HVAC, carpentry, and appliances.
• Complete work orders in a timely and professional manner.
• Troubleshoot and diagnose maintenance issues to determine effective repair solutions.
• Assist with preventative maintenance schedules to minimize costly repairs.
Unit Turns & Readiness
• Prepare vacant units for new residents, including painting, cleaning, repairing, and installing flooring, fixtures, and appliances as needed.
• Ensure all unit turns meet company standards and are completed within established timelines.
Property Upkeep
• Maintain common areas, grounds, and amenities in a clean and safe condition (trash pickup, landscaping touch-ups, power washing, etc.).
• Perform seasonal tasks such as snow/ice removal or lawn irrigation system checks (if applicable).
• Conduct regular inspections of the property to identify safety hazards or maintenance needs.
Resident Service
• Respond promptly and courteously to resident service requests.
• Communicate professionally with residents, staff, and vendors regarding repairs and property needs.
• Provide emergency maintenance coverage on a rotating/on-call basis.
Recordkeeping
• Accurately document all work orders in company’s property management system.
• Describing the issue and repair completed in detailed notes.
• Upload before-and-after photos for each job.
• Log materials used for accurate expense tracking.
• Track time spent on each work order for labor accountability.
• Close out work orders in the system once completed.
Compliance & Safety
• Ensure all repairs comply with local codes, safety standards, and company policies.
• Maintain accurate records of work orders, materials used, and time spent.
• Report major repair needs, safety concerns, or recurring issues to the Property Manager.
• Follow fair housing guidelines at all times.

Team & Vendor Coordination
• Work collaboratively with property managers, leasing staff, and other maintenance team members.
• Oversee and assist outside contractors/vendors when specialized work is required.
• Maintain company tools, equipment, and supplies in good working order.

Qualifications:
Prior experience in apartment, commercial, or residential maintenance preferred.

• Knowledge of basic carpentry, plumbing, electrical, HVAC, and appliance repair.
• Strong communication and problem-solving skills.
• Ability to lift up to 50 lbs. and perform physical tasks.
• Ability to stand, walk, and bend for extended periods.
• Capability to work in various conditions, including confined spaces, heights, and outdoors.
• Ability to speak, read, and write English.
• Valid driver’s license and vehicle insurance.