Front Desk Sales Associate

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement

Are you outgoing, organized, and passionate about creating a great customer experience? Goldfish Swim School – Mount Laurel is looking for a Front Desk Sales Associate to join our team! We are looking to hire 3-5 associates to join our team. 30 hours per week. Weekends are required.

We are looking for all new-hires to begin training on June 1st. This is a year-round position. We are not hiring for the summer. 

This role is perfect for someone who enjoys talking with families, helping customers find the right program, and working in a fun, fast-paced environment focused on water safety and child development.

Responsibilities

• Welcome families and provide exceptional customer service 
• Answer incoming phone calls and respond to inquiries 
• Make outbound sales and follow-up calls to prospective members 
• Assist families with class enrollment and scheduling 
• Use computer booking and scheduling systems to manage accounts 
• Process payments, account updates, and program changes 
• Communicate promotions, events, and membership information 
• Maintain a clean, organized, and professional front desk area 
• Support daily operations and team needs as necessary 

Qualifications

• Previous customer service or sales experience preferred 
• Comfortable making sales calls and speaking with customers on the phone 
• Experience with computer booking, scheduling, or CRM systems preferred 
• Strong communication and multitasking skills 
• Positive attitude and team-player mentality 
• Ability to thrive in a fast-paced environment 
• Evening and weekend availability preferred 

Why Join Us?

• Fun, energetic, family-oriented workplace 
• Opportunity to make a real impact through water safety education 
• Competitive pay 
• Growth and advancement opportunities 
• Employee perks and discounts 

If you love working with people and want to be part of a team that helps kids gain life-saving skills while having fun, we’d love to hear from you!