VP, Associate General Counsel - Regulatory & Compliance (Chesterfield)

Role Summary

This position is focused on regulatory and compliance matters, in support of MOHELA and its affiliates. The role involves providing guidance on federally, state, and local consumer protection laws and regulations, student loan servicing, and privacy matters.

Responsibilities

• Stay apprised of laws, regulations, guidance, and case law concerning MOHELA’s – as well as its affiliates’ – core business areas, including consumer lending, student loan servicing, and collections, as well as privacy.
• Provide clear, timely, and actionable legal counsel and advice to senior compliance and business partners that advance business goals while addressing and mitigating regulatory risks.
• Perform legal review of consumer-facing policies, notices, disclosures, correspondence, and other documents and materials, as well as product flows and marketing collateral.
• Facilitate, from a legal perspective, large-scale regulatory projects.
• Work with compliance and business partners to ensure a controlled and compliant environment through remediation of root-cause issues identified in audits, litigation, compliance testing and monitoring, complaint handling, threatened litigation, and government inquiries or regulatory examinations.
• Coordinate with the Federal Contracts team and other departments on the implementation of change requests and other guidance issued by the federal government.
• Help set company-wide expectations, including the importance of developing and adhering to robust processes and controls to mitigate risk and exposure.
• Other projects as directed by the General Counsel.
• Recognize points of connectivity and collaborate across business, compliance, and legal teams; proactively bring those teams together and drive efficient legal and business outcomes.
• Track and support implementation of new state or federal privacy legislation and provide legal support for privacy and data security matters.
• Engage with regulatory agencies and coordinate responses to regulatory requests.
• Quickly grasp and understand complex business practices, products, services, and operations, and competently interpret and explain the law and legal requirements.
• Understand and clearly communicate verbally and in writing complex legal and business concepts to others, including employees and managers in compliance, legal, and operations.
• Create professional legal and business presentations in writing, through emails and reports, or orally, including complex legal, business, and technical matters for audiences with high technical skills, management, and operational experience.
• Partner with others to achieve objectives, including implementing updates to policy and processes.
• Demonstrate strong legal, financial, and business acumen and work effectively and multitask successfully in a fast‑paced, complex business environment.
• Work beyond regularly scheduled business hours; local or other business location travel may be required.
• Effectively supervise outside attorneys when directed by the General Counsel or senior attorneys.
• Hard‑working self‑starter with excellent attention to detail, thrives in a fast‑paced, energetic environment, and has excellent problem‑solving, interpersonal, teamwork, writing, negotiation, and client communication skills.
• Strong character and high integrity.

Qualifications

• Doctor of Jurisprudence from a nationally accredited law school and current member in good standing in at least one state bar.
• Licensed, eligible to practice law in Missouri or ability to obtain admission to the Missouri state bar in a timely manner.
• At least 12 years of experience with a law firm, in‑house legal department, and/or governmental agency.
• At least 6 years of experience with an emphasis on consumer protection related matters.
• Strong knowledge of federal and state consumer lending and privacy laws and regulations, including ECOA, TILA, FCRA, UDAAP, SCRA/MLA, TCPA, NACHA, Regulation E, GLBA, CAN‑SPAM, and state consumer protection laws.
• Hybrid position: candidates must live within 1 hour of our Chesterfield, MO location and will be expected to work onsite 2–3 days per week.
• Must be a U.S. citizen with an active 6C Public Trust Security Clearance or ability to obtain this level of clearance.
• Some travel may be required.

Preferred Qualifications

• Experience with the student loan industry or consumer loan servicing industry.
• Experience ensuring compliance with federal contracting requirements.
• Experience with change management efforts.