Claims Specialist

Locations Locations:Chicago, IL, US |Kansas City, MO, US Location: Kansas City, MO or Chicago, IL or New York, NY Ready to Take Your Claims Expertise to the Next Level? If you are an attorney or claims professional with litigation and/or professional liability experience who thrives on strategic thinking and sharp decision-making, this is the opportunity you've been looking for. Join a collaborative, forward-thinking team where your expertise, independence, and voice are genuinely valued - and where your career can grow. About the Role As a Claims Specialist on our FinPro - US Agents E&O Claims Team, you will take full ownership of a diverse and dynamic caseload of US Insurance Agents and Brokers Professional Liability claims - guiding each one from initial receipt through to final resolution. This is more than a claims role; it's a platform for strategic thinking, professional growth, and meaningful impact within a supportive and inclusive environment. Key Responsibilities Investigate and evaluate claims thoroughly, gathering and analyzing all relevant facts and documentation from inception to resolution Analyze coverage, liability, and damages with precision, applying strong legal and technical knowledge to assess complex professional liability scenarios Set and maintain accurate indemnity and expense reserves, ensuring financial integrity and alignment with case developments throughout the claims lifecycle Develop and execute effective negotiation and resolution strategies, balancing risk, cost, and outcome to achieve optimal results for all stakeholders Ensure compliance with all applicable legal and regulatory standards, including maintaining or obtaining required adjuster licenses across relevant jurisdictions Collaborate with colleagues, insureds, and outside counsel, fostering strong working relationships and delivering exceptional customer service at every touchpoint About the Team Our US FinPro (Financial and Professional Lines) Claims Team is a dedicated group of professionals specializing in the handling of high-quality, complex professional liability claims for US Insurance Agents and Brokers. We are proud of our inclusive, collaborative culture that encourages independent thinking and open dialogue. We support one another, celebrate diverse perspectives, and are committed to delivering outstanding outcomes for our clients and partners. When you join this team, you're joining a community that invests in your development and values your contribution from day one. About You You are a confident, self-motivated professional who brings both analytical rigor and a collaborative spirit to everything you do. You are comfortable working independently while also thriving in a team environment. Organized, efficient, and client-focused, you communicate with clarity and professionalism - whether engaging with colleagues, insureds, or outside counsel. You are curious, solution-oriented, and eager to continue growing your expertise in professional liability. We Are Looking for Candidates Who Meet These Requirements: Professional Liability or Claims Experience: 2-5 years of experience in claims handling, ideally in professional liability; or 1+ years in legal practice, ideally in insurance defense or coverage work Educational Background: Bachelor's degree required; JD strongly preferred Coverage, Liability & Damages Analysis: Demonstrated ability to analyze complex coverage questions, assess liability, and evaluate damage with a keen and critical eye Regulatory Compliance & Licensing: Possession of, or willingness to obtain, adjuster licenses as required across relevant jurisdictions Communication & Client Service: Excellent written and verbal communication skills with a proven ability to deliver high-quality customer service to a range of stakeholders These Are Additional Nice to Haves: Experience handling Errors & Omissions (E&O) claims specifically for insurance agents and brokers Familiarity with reinsurance or the broader insurance industry landscape Experience working with outside counsel and managing litigation strategies Strong negotiation skills with a track record of achieving favorable claim resolutions Comfort with claims management systems and technology platforms Ability to manage a high-volume, diverse caseload with competing priorities The estimated base salary range for this position in Kansas City, MO and Chicago, IL is $84,000 to $140,000 . The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short- and long-term incentives, and benefits offered), in setting individual compensation. ******Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week. About Swiss Re Corporate Solutions Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual''s qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. #corso Keywords: legal, litigation, JD degree, claims, claims handling, resolution liaison Reference Code: 138834 Open ZRH-23-13514-P6_Job_Advertisement_Benefits_USA_970x485 (002)_LessSpace in overlay Make an impact Start your career journey with Swiss Re. #J-18808-Ljbffr