Banquet House Attendant

Job Description

Job Description

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Overview  

The Banquet House Attendant is responsible for completing the set-up and break-down of banquet events in a safe and efficient manner. Other responsibilities include maintaining the cleanliness and organization of any banquet room, hallways, storage, and service areas. The Banquet Houseman must routinely perform inventory checks and care for banquet supplies such as linens, chairs, china, glassware, flatware, and decorations.

Responsibilities

• Responsible for complete setup and breakdown of all events, following all specified BEO details, event diagrams including but not limited to tables, chairs, portable bars, stations, buffets, etc.
• Cleaning of floors, walls, windows, and other surfaces; proper care, movement, and storage of equipment including tables, chairs, stage, and lecterns as required, maintaining guest readiness
• Set up basic audio-visual equipment
• Properly control and store meeting room supplies such as linens, pads, pens/pencils, and meeting amenities as required
• Assist in servicing meeting rooms by removing trash, clearing dirty plates, cups, glasses, and/or linens, straightening chairs, and replenishing water as specified or requested
• Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department, and county health department
• Work as a team and effectively communicate with management and service staff to fulfill and address any issues or needs requested by guests and or other team members
• Communicate any equipment problems with management
• Attend pre and post function meetings as requested
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain confidentiality of all members and Club information Follows grooming and uniform standards established for this role
• Work as a team, effectively communicating with management and co-workers
• Ensure that member and associates areas are maintained in a safe and secure environment
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Perform all other duties as directed by immediate supervisor

Qualifications

• Minimum of 1 year experience as a houseman in a catering, hotel, or club banquet environment
• Must possess positive attitude, attention to detail, and the ability to work under pressure
• Most work tasks are performed indoors, however, some work outdoors will be required
• Must be able to bend, stoop, squat and stretch to fulfill tasks and physically able to lift and carry heavy equipment up to 50lbs as well as delicate china and glassware
• Ability to speak, read, write, and understand English
• Punctuality and reliable attendance
• Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands
• Must have a positive attitude, be self-motivated, polite, and energetic

**Fitler Club uses e-verify for employment verification purposes