Dispatcher

The Role Work Model: Onsite Work Schedule: Monday - Friday 5am to 1:30 pm Travel Requirements: No Supervisory Responsibilities: No Reports to: Dispatcher Supervisor Summary / Primary Role The Dispatcher is responsible for coordinating the timely pickup and delivery of freight across local and regional transportation networks. This role serves as a critical link between drivers, customers, terminals, warehouses, and internal teams to ensure efficient freight movement, regulatory compliance, and exceptional customer service. The Dispatcher monitors shipment status, manages scheduling and appointments, and proactively resolves transportation challenges to support operational success. What You'll Do We are seeking a highly organized and detail-oriented logistics professional who thrives in a fast-paced transportation environment. The ideal candidate will have experience coordinating freight movements, communicating with multiple stakeholders, and ensuring compliance with transportation regulations while maintaining a strong customer focus. Dispatch & Transportation Coordination Coordinate the pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and other facilities. Schedule appointments, assign loads, and monitor shipment progress to ensure timely service and efficient operations. Shipment Tracking & Compliance Monitor driver Hours of Service and ensure compliance with FMCSA and other applicable transportation regulations. Track container availability, releases, appointments, and shipment status using internal systems and industry platforms. Customer Service & Operational Communication Serve as a key point of contact for customers and internal departments by providing timely updates and resolving transportation issues. Collaborate with warehouse, transportation, customs brokerage, and international logistics teams to prioritize freight movement and support business objectives. What You Bring High school diploma or equivalent required. Minimum of two (2) years of dispatch experience in a trucking, transportation, or intermodal logistics environment. Working knowledge of Customs and Border Protection (CBP), Federal Motor Carrier Safety Administration (FMCSA), and applicable transportation regulations. Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook. Experience with terminal, chassis provider, ocean carrier, eModal, and/or UIIA systems preferred. Strong organizational, time management, and multitasking abilities with exceptional attention to detail. Excellent verbal and written communication skills with a customer-focused approach. Ability to work independently while collaborating effectively with drivers, contractors, customers, and internal teams. Strong analytical and problem-solving skills with a commitment to accuracy, accountability, and professionalism. Experience in freight transportation, intermodal logistics, drayage, warehousing, or supply chain operations preferred. Compensation Base Pay Range: $27 to $30 hourly Bonus Eligible: No No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States. Benefits Choice of medical plans with FSA and HSA options Dental Insurance Vision Insurance Company-paid Life and Disability Insurance 401(k) Plan with Company Match Paid Time Off (PTO) and Company Holidays Employee Assistance Program Company Health & Wellness Program Discounts with Preferred Vendors Equal Employment Opportunity We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law. Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr