IT Generalist

IT Generalist *Position Summary* The IT Generalist provides day-to-day technical support and helps maintain the organization's technology environment. This role assists with user support, system maintenance, troubleshooting, cloud services, and general IT operations. The IT Generalist works closely with other IT team members to ensure systems remain reliable, secure, and available for business users. Responsibilities * Provide technical support for hardware, software, and user issues * Monitor systems and assist with maintaining technology platforms * Perform routine updates, patching, and maintenance activities * Support Microsoft environments including Active Directory and Intune * Assist with cloud-based technologies, including AWS * Troubleshoot basic network, system, and connectivity issues * Help maintain documentation, inventory records, and procedures * Support backups, recovery activities, and technology upgrades * Escalate complex issues to other IT staff as needed * Follow IT security standards and best practices * Deliver excellent customer service to end users Required Skills * Customer service and end-user support * Active Directory * Microsoft Intune * AWS or cloud platform experience * Help Desk or Desktop Support experience * Windows operating systems * Basic networking knowledge * Troubleshooting and problem-solving * Strong communication skills Qualifications * Associate degree in Information Technology, Computer Science, or related field preferred * 2+ years of experience in IT support, Help Desk, Desktop Support, or IT operations * Experience with Windows environments, cloud services, or network support preferred * Experience with system updates, patching, and backup processes is a plus *Job Type & Location*This is a Contract to Hire position based out of Harrisburg, PA. *Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Harrisburg,PA. *Application Deadline*This position is anticipated to close on Aug 7, 2026.About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.