GC Retail Lessons Program Coordinator Store 251

GC Retail Lessons Dept Coordinator Store 251 The Guitar Center Company Why Guitar Center? Rewards For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401(k) plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Position Overview Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Lessons Lead, you will be responsible for ensuring a great experience for all customers and students by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility. Key Characteristics Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues. Interpersonal Communication : Able to communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Organizational Skills : Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast‑paced & high‑urgency environment. Able to complete tasks thoroughly in a timely manner. Performance Management : Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. Able to manage a geographically dispersed team. Responsibilities Increase the student count within the lesson program by driving and maintaining sales and promotional programs. Sell rehearsal space. Communicate with parents and students, ensuring an overall positive experience. Provide guidance to instructors, their schedules (both teaching and non‑teaching), and students by coordinating lesson schedules with availability of the instructors. Maintain and increase curriculum sales. Ensure systems are functioning properly. Maintain the lesson and rehearsal schedules for the facility. Additional duties as assigned. Requirements 3+ years of relevant work experience in musical instruction (admin, retail non‑instruction, etc.). Must be able to lift up to 25 lbs. Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Preferences Associate's Degree. Skilled understanding of Guitar Center retail systems and processes. Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Other Details Seniority level: Entry level Employment type: Full‑time Job function: Sales and Business Development Industries: Manufacturing Location: Boise, ID #J-18808-Ljbffr The Guitar Center Company