Network Planning Analyst

Job Description Applies expert knowledge of the IT network management process to the support of Exchange networks. The tasks associated with this support may include, but are not limited to, planning and evaluating complex network systems, maintaining network service levels, developing interface applications. Responsible for ensuring internal controls are adhered to in relation to compliance requirements, audit procedures, and security and by following industry best practices and Exchange IT network policies. Monitors and tunes the Exchange network systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major network projects, and provides guidance and advice to developers and users concerning IT network capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the Exchange network systems environment. Coordinates with business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with the Exchange network systems. Responds to telephone calls and email requests for the Exchange network systems. Safeguards physical access to Exchange restricted data, processes and services. Job Description Applies expert knowledge of the IT network management process to the support of Exchange networks. The tasks associated with this support may include, but are not limited to, planning and evaluating complex network systems, maintaining network service levels, developing interface applications. Responsible for ensuring internal controls are adhered to in relation to compliance requirements, audit procedures, and security and by following industry best practices and Exchange IT network policies. Monitors and tunes the Exchange network systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major network projects, and provides guidance and advice to developers and users concerning IT network capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the Exchange network systems environment. Coordinates with business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with the Exchange network systems. Responds to telephone calls and email requests for the Exchange network systems. Safeguards physical access to Exchange restricted data, processes and services. Job Grade 4 Job Tier 3 Career Area Information Technology Supervisor No Job Qualifications Bachelor's degree in computer science or related field highly desired. Five years of experience in the last six years working primarily on Cisco routers and switches. CCNA, CCNP or CCIE certification is a plus. Or Bachelor's degree in computer science or related field and three years of experience in the last five years working primarily on cisco routers and switches. CCNA, CCNP or CCIE certification is a plus. Experience in PC or server does not meet this requirement. Required technical skills may vary as requested by the supervisor depending on specific requirements of the position being filled. Additional Qualifications/Requirements PCS not authorized/LSP not authorized. Location HQ Dallas, Texas (on-site) Major Duties Plans and evaluates complex network systems. Makes recommendations for growth and system improvement. Provides assistance in network planning, engineering architecture and the development of technical standards and interface applications. Provides resolution of network problems. Evaluates new products to support the network. Performs other duties as assigned. Work Challenges 24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends IT environment is constantly changing demanding quick solutions and evolving skills IT position located at HQ IT position - there may be some TDY associated with this IT work Job Type Management Number of Positions Remaining 1 Closing Date 12-Oct-2026 #J-18808-Ljbffr